Global provider of technology solutions, Diversified, recently announced its decision to work with collaboration intelligence company, Vyopta. The Diversified team has chosen Vyopta to power the intelligence behind its collaboration platform solution, PULSE.
PULSE forms part of Diversified strategy for a global service ecosystem; combining IoT managed service offerings with Vyopta products will enable the monitoring, management, and analysis of the IoT landscape. According to CEO of Vyopta, Alfredo Ramirez, it’s increasingly important for companies to proactively monitor and manage environments with multiple vendors, to ensure governance and security, and reduce disruption.
Managed service providers like Diversified allow companies to focus on the other aspects of growing and running their business while having peace of mind their technology infrastructure is fully maintained.
Enabling Transformation in a Digital World
Since the pandemic, companies of all sizes and backgrounds have been moving through rapid transformation strategies. Companies have been sending knowledge workers home from the office for more than a year now, and Unified Communications investment has increased drastically as a result. Vyopta data shows executives are demanding visibility into various collaboration tools, like Zoom, Teams, Cisco Webex, and more.
To provide a comprehensive managed services experience for all organisations’ collaboration environments, Diversified believed they needed a best-in-breed partner. The VP of Global Services for Diversified, Stephen Jenkins, notes that Vyopta was the perfect choice. Many of Diversified clients are using multiple UC tools today, and Vyopta allows the company to provide these clients with reassurance that all of their tools are working correctly.
The services offered by Diversified include white-glove executive support, even with the C-Suite employees in a business might be working from home or travelling. Vyopta will provide excellent insights required to provide a higher level of support for the future of the workplace.
According to Marc Haimsohn, the Senior Director of Business Development for Vyopta, Diversified is a certified deployment partner for Vyopta, with deep expertise in the platform. The company knows how to support the complex monitoring and analytics needs of consumers at scale, and the incorporation of Vyopta into the brand’s services will make them even more efficient in delivering the services that customers need.
