Modality Systems, the world’s largest award-winning Microsoft communications practice, announces the launch of the new and improved SuperToast – a unique software add-on for Microsoft Lync 2013 and Skype for Business that notifies users of missed instant messages and calls.
Previously released in 2011, SuperToast went back to the Labs in December 2017 for some feature improvements, software upgrades and new functionality. One of the most exciting updates for SuperToast is that it’s now fully compatible with all clients from Lync 2013 up to the most recent Skype for Business clients.
Paul Nearney, Product Solution Architect for Modality Systems comments:
“At Modality Systems, we continually strive to help our customers unlock the value of collaborative communications within their business, as well as optimising their investment in Microsoft Office 365 and Skype for Business.
We pride ourselves on our innovation, expertise and the positive impact our services have for our customers. Through an extensive period of review with customers, their end-users and our team of developers, we have made significant improvements to SuperToast that will enable users to gain greater control, become more responsive and stay informed.”
Simple, effective and highly popular, SuperToast displays missed instant messages (IMs), audio and video calls in a pop-up window to ensure nothing goes unnoticed.
In today’s fast-moving world of virtual teams and demanding customers, a missed IM or unanswered call can impact productivity, decision-making and customer experience. With SuperToast, users are alerted to all unanswered calls and unread IMs so you never miss what you’ve missed – even in the busiest offices.
SuperToast is available as a single user version, or in a fully-featured, centrally-managed Business edition. Both versions offer a range of customisation opportunities including user-defined alert delay settings and pop-up personalisation features.
Compatible with Microsoft Lync 2013 and Skype for Business, SuperToast delivers:
- Improved efficiency: never miss what you’ve missed with 100% visibility of missed instant messages and audio/video calls
- Improved response: knowing what you’ve missed in real time means you can respond swiftly to colleagues or customers
- Enhanced user experience: alerting of missed communications, customisable settings and personalisation of appearance all enhance the experience for users
Ian Guest, Global Head of Marketing for Modality Systems concludes:
“A positive user experience is key in realising the value of any technology-facilitated change in the business. With SuperToast, we are helping our customers deliver on that experience which ultimately drives adoption, efficiency and an improved value to their return on investment”
About Modality Systems
Modality Systems is the world’s largest Microsoft communications practice, providing communications and collaboration services to over 5 million people, in more than 1000 public and private organisations, in over 100 countries.
Modality Systems was founded in 2007 and has regional headquarters in London UK, Seattle US, Frankfurt GR, Sydney AU and Melbourne AU to support the deployment and care of its global customer base.
