Behind almost every business success story is a group of individuals that have figured out a way to work well as part of a TEAM.
Though it may have taken a lot of work in the past to ensure that all employees are in tune with one another and working from the same page, thanks to cloud based team apps such as RingCentral Glip and numerous others, business users are collaborating better and more naturally than ever before…
…but is there anything more businesses could be doing to make sure they’re getting the most from their team collaboration apps?
In place of email based communication which over time has become dated and, due to the slow response times, inefficient when used as a tool for real-time collaboration, Instant Messaging (IM) has fast become the format of choice in businesses with team apps claiming to reduce email by as much as 40%.
With RingCentral Glip, for example, IM users are able to send not only text but voice and video messages directly to one another in the real-time chat window to instantly address issues, illustrate points and provide any information that’s going to help the team as a whole with immediate effect.
One thing we do recommend, however, is that administrators should impose strict rules that prevent IM chat rooms from being used for non-business-related conversations as failing to do so can easily lead to procrastination amongst staff.
With said rules set in place through features such as the RingCentral Task Manager, users are able to focus more clearly on their objectives and a structured day leaves no time for distraction (this is especially important for remote workers who operate outside of the office environment).
Another important factor for keeping teams on the same page is to ensure that all objectives are evenly dispersed to and understood by each team member irrespective of where they are working from.
As we’ve mentioned previously, emails are often breeding grounds for misinterpretation and if your team is made up of remote workers who not able to clarify their objectives in person, it pays to invest in a real-time chat solution that resolves this and enables users to instantly clear up any confusion and avoid making costly mistakes.
Moreover, for any occasions where it is necessary to update a team member that was absent from a meeting or training session for whatever reason, we recommend finding a team collaboration solution that allows for online video meetings or training sessions to be recorded and watched at a later date for minimal disruption.
In summary, it’s clear that team collaboration apps are a great way to bring groups of individuals together and really get the most from them irrespective of where they are located. As the popularity of remote working continues to rise, the productivity rates of those who work outside of the office rises with it, and much of their success relies heavily on the features offered by the team communication applications that are changing the way businesses operate like never before.
More on RingCentral on UC Today:
Getting to know RingCentral – The Disruptive Cloud Comms Provider
6 BIG Cloud Communications Trends for 2017
Cloud Communications Versus On-Premises PBX
RingCentral Q&A: UC Today Meets EMEA Managing Director, Sahil Rekhi
AI in the Contact Centre – “Is it Really a Reality?”
Can Chatbots Realistically Help my Business?
Exploring the RingCentral Global Platform: Exclusive UC Today Interview
