ShoreTel Teamwork Review: Making Team Interactions Simple

Introducing ShoreTel’s entry into the team collaboration software market

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ShoreTel Teamwork
CollaborationCollaboration Software ReviewsTeam Collaboration Software Reviews

Published: April 5, 2017

Rebekah Carter - Writer

Rebekah Carter

ShoreTel Teamwork is a real-time solution for collaboration that’s designed to help business teams become more efficient in a versatile and remote workforce. This latest solution from ShoreTel was introduced in an attempt to better empower their teams to be more productive wherever and whenever they need to be. Designed at an enterprise-level for higher-end businesses, the mobile application provides a virtual meeting place for teams to collaborate using messaging tools, file sharing, and more.

Here, UC Today is going to take a closer look at the benefits and features that enterprises can access through ShoreTel Teamwork. We want to remind you before we get started that we do not sell any of their products. All the opinions outlined below belong to the reviewer, and we encourage you to get in touch with your own thoughts in the comments below!

A Cloud-based Mobile App

The ShoreTel Teamwork app is a mobile app designed for enterprises that offers a seamless meeting room for file sharing, messaging, and task organisation. It works by combining the essential tools required for modern companies, with ShoreTel Connect CLOUD to give users a fully-featured solution for unified communication and collaboration.

Teamwork is currently available for Connect CLOUD users across Canada and the United States, so long as they have Essentials, Standards, or Advanced service plans.

Features and Applications

Teamwork from ShoreTel basically does exactly what it says on the tin – it gives enterprises a better solution for teamwork on a range of different devices. The app simplifies all of the solutions that you need to manage projects and collaboration, so that a focus on productivity and efficiency comes first. Some of the key features we noted included:

  • Tasks: Users can assign tasks with specific due dates to team members, and get a comprehensive view of a workspace to-do-list to better determine appropriate timelines and workloads.
  • Mentions: Users can grab the attention of other people in the team by tagging them with @ mentions so that they can be notified of comments and questions.
  • Messaging: Users can chat with all the different team members within a workspace. Users are notified of all their unread messages, and messages that they’re mentioned in.
  • File sharing: You can upload files directly so that documents can be accessed straight from the app.
  • Dashboard: Personal dashboards make it easier for users to stay organised with a single solution for viewing new items, tasks and mentions.
  • Workspaces: Projects can be organised with virtual rooms where teams can come together and collaborate.

What we like about ShoreTel Teamwork

Available through the secure ShoreTel Connect CLOUD, Teamwork is a great way to unify communications and collaboration within a team environment, to improve cross-team productivity and eliminate isolation between remote groups. Some of our favourite benefits include:

  • Versatility: Basically, Teamwork means that people can work from anywhere. Groups can collaborate on any device, and get access to all the content and messages they need whenever and wherever they need them.
  • Enhanced productivity for teams: Because you can monitor and group your projects, as well as managing task lists and sharing content from a single app, Teamwork makes it easier to enjoy a more consolidated workforce. Personal dashboards even make it easier to keep your personal workspace organised, and ensure that you have access to the things most important to you.
  • Easy to use: The intuitive UI for ShoreTel Teamwork makes it easy to get the system up and running quickly. Connect CLOUD users who already have a service plan in place simply need to download their free Teamwork app on iOS or Android
  • Reliable, Scalable and Secure: Finally, because it’s built on modern architecture in the cloud, Teamwork delivers a level of scalable on-demand security that users can depend on. Plus, end-to-end encryption means that private data stays private.

UC Today’s Opinion

As a solution for iOS or Android, Teamwork by ShoreTel is an engaging and interesting solution for team collaboration that helps to bring groups together in real time with all the simple features that they need for better productivity and efficiency. Plus, it’s easy to download and implement across any number of different groups.

Have you used ShoreTel Teamwork yet? Let us know what you think in the comments below, or share this article with your friends so they can give us their opinion!

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