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CCaaS

West: Skype for Business Online as a CCaaS Solution

December 18, 2017
Ian Taylor Ian Taylor

Time to Develop Your Cloud Contact Strategy?

December 15, 2017
Avatar Rob Scott

NewVoiceMedia Wins Frost & Sullivan Excellence Award

December 11, 2017
Ian Taylor Ian Taylor

Esker takes CX to the Cloud with NewVoiceMedia

December 8, 2017
Ian Taylor Ian Taylor

NewVoiceMedia Strengthens Leadership with Appointment of SVP Customer Success

November 28, 2017
Ian Taylor Ian Taylor

Look Who Made the North America CCaaS Magic Quadrant for 2017

November 8, 2017
Avatar Rebekah Carter

Transforming the Current Contact Centre with BroadSoft

November 7, 2017
Avatar Rebekah Carter

Serenova Acquires TelStrat to Accelerate Performance & Drive Engagement

October 24, 2017
Ian Taylor Ian Taylor

NewVoiceMedia Emerges as the Most Advanced Call Centre Solution Provider

October 20, 2017
Avatar Rebekah Carter

Revolutionising the Contact Centre Industry with Talkdesk Context Mobile

October 17, 2017
Avatar Rebekah Carter

Talkdesk Delivers “Context Mobile”: A Self-Service Revolution

October 13, 2017
Avatar Rebekah Carter

NICE CXone Comes to the A/NZ Region

September 13, 2017
Avatar Rebekah Carter

BroadSoft CC-One Review: Predictive Power in an Omni-Channel Solution

September 13, 2017
Ian Taylor Ian Taylor

8×8 – World-Class Team Accelerates Innovation in Cloud, CC & Collaboration

July 28, 2017
Ian Taylor Ian Taylor

8×8 – New Capabilities for Contact Centres to Deliver Enhanced CX

July 21, 2017
Ian Taylor Ian Taylor

Vonage & inContact Provide Exceptional CX with Cloud Contact Centre

June 30, 2017
Ian Taylor Ian Taylor

8×8 Improves Global Enterprise Comms & Contact Centre Solutions

May 25, 2017
Ian Taylor Ian Taylor

8×8 Introduces a New Team Contact Centre Solution: ContactNow

April 5, 2017
Avatar Rebekah Carter

8×8 Unveil a new Cloud Contact Centre Solution for Teams

March 30, 2017
Avatar Rob Scott

Amazon Connect Review – New Contact Centre in the Cloud Announced

March 29, 2017
Avatar Rob Scott
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