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CCaaS

Launch of ZaiLab – 100% Cloud-Based, Pay-As-You-Go Contact Centre

March 1, 2018
Ian Taylor Ian Taylor

Record Annual Revenue of $200 Million Reported by Five9

February 27, 2018
Avatar Rebekah Carter

Five9 – Accessing the Opportunities of Digital Transformation

February 16, 2018
Avatar Rob Scott

Avaya CEO Jim Chirico Announces the Acquisition of Spoken

February 5, 2018
Avatar Rebekah Carter

Addressing the Spoken Communications Acquisition with Avaya

February 1, 2018
Avatar Rebekah Carter

Avaya to Acquire CCaaS Vendor Spoken Communications

January 29, 2018
Ian Taylor Ian Taylor

NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot

January 23, 2018
Ian Taylor Ian Taylor

Success in the Era of CX: NewVoiceMedia Earns a New Award

January 23, 2018
Avatar Rebekah Carter

NewVoiceMedia Appoints John Eng as New Chief Marketing Officer

January 18, 2018
Ian Taylor Ian Taylor

UC Insights 2018: UJET – Modernising Customer Service Platforms in 2018

January 10, 2018
Ian Taylor Ian Taylor

NewVoiceMedia Appoints Dennis Fois as New CEO

January 9, 2018
Ian Taylor Ian Taylor

EveryCloud Communications Releases New Cloud-based Contact Centre

January 5, 2018
Ian Taylor Ian Taylor

West: Skype for Business Online as a CCaaS Solution

December 18, 2017
Ian Taylor Ian Taylor

Time to Develop Your Cloud Contact Strategy?

December 15, 2017
Avatar Rob Scott

NewVoiceMedia Wins Frost & Sullivan Excellence Award

December 11, 2017
Ian Taylor Ian Taylor

Esker takes CX to the Cloud with NewVoiceMedia

December 8, 2017
Ian Taylor Ian Taylor

NewVoiceMedia Strengthens Leadership with Appointment of SVP Customer Success

November 28, 2017
Ian Taylor Ian Taylor

Look Who Made the North America CCaaS Magic Quadrant for 2017

November 8, 2017
Avatar Rebekah Carter

Transforming the Current Contact Centre with BroadSoft

November 7, 2017
Avatar Rebekah Carter

Serenova Acquires TelStrat to Accelerate Performance & Drive Engagement

October 24, 2017
Ian Taylor Ian Taylor
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