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CCaaS

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CCaaS

Award Winning Nigel Risner Helps Navigate Change at Cloud Comms Summit

May 3, 2018
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Cloud Contact Centres Brought to Mass Market by GCI

May 1, 2018
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NewVoiceMedia Wins 2018 Internet Telephony Product of the Year Award

April 13, 2018
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Introducing the New Avaya Mobile Cloud for Contact Centres

March 29, 2018
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Amazon Chime will Move to Usage-Based Pricing

March 13, 2018
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Avaya Completes Acquisition of Spoken Communications

March 13, 2018
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Launch of ZaiLab – 100% Cloud-Based, Pay-As-You-Go Contact Centre

March 1, 2018
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Record Annual Revenue of $200 Million Reported by Five9

February 27, 2018
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Five9 – Accessing the Opportunities of Digital Transformation

February 16, 2018
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Avaya CEO Jim Chirico Announces the Acquisition of Spoken

February 5, 2018
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Addressing the Spoken Communications Acquisition with Avaya

February 1, 2018
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Avaya to Acquire CCaaS Vendor Spoken Communications

January 29, 2018
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NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot

January 23, 2018
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Success in the Era of CX: NewVoiceMedia Earns a New Award

January 23, 2018
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NewVoiceMedia Appoints John Eng as New Chief Marketing Officer

January 18, 2018
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UC Insights 2018: UJET – Modernising Customer Service Platforms in 2018

January 10, 2018
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NewVoiceMedia Appoints Dennis Fois as New CEO

January 9, 2018
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EveryCloud Communications Releases New Cloud-based Contact Centre

January 5, 2018
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West: Skype for Business Online as a CCaaS Solution

December 18, 2017
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Time to Develop Your Cloud Contact Strategy?

December 15, 2017
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Latest comments

Who’s Leading Gartner’s CCaaS Magic Quadrant 2019?

Why was Cisco dropped from the report? A quote from the official report: Cisco (BroadSoft) — According to Gartner’s internally developed estimations, Cisco (BroadSoft) did not…

07:59, 19 Oct 2019