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Plantronics Polycom in the Contact Centre

An interview with Plantronics Polycom examining their latest solutions for the contact centre

Plantronics Polycom in the Contact Centre

UC Today presenter Patrick Watson was joined by Jens Schneider who is a Sales Engineer at Plantronics Polycom.

Jens tells Patrick about the importance of high quality endpoint devices in the contact centre environment. At CCW19 Plantronics Polycom were showcasing their latest Savi 700 series of wireless headset systems. Jens gives Patrick a rundown of some of its most innovative features including ANC or Active Noise Cancelling technology.

Patrick and Jens then move on to discuss some of the other solutions that Plantronics and Polycom have for the environment within the contact centre. Jens explains about their NoiseBlock and Acoustic Fence solutions which can enhance the performance and effectiveness of huddle rooms and spaces by mitigating unwanted noise interference.

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Presenter Patrick Watson with Jens Schneider from Plantronics Polycom.

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