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ResDiary and Oak Innovation Partner to Telephony Enable Restaurant Reservations

ResDiary, the restaurant reservation system, and Oak are pleased to announce ResConnect

ResDiary and Oak Innovation Partner to Telephony Enable Restaurant Reservations

ResConnect is a clever piece of middleware that enables restaurants to bring their data alive through telephony integration. ResConnect delivers an edge by speeding up call handling, reducing frustration and enabling a personal service when taking and making calls. ResConnect also facilitates click-to-dial to simplify outbound calling, ideal for contacting customers to confirm bookings or promote new menus and events.

Mike Conyers, Founder and CEO of ResDiary:

“ResDiary are delighted to be working with ResDiary. ResConnect enables restaurant staff to have the information they need from the beginning of a call. Optional alerts can prompt staff to provide information, seek information, or display special call handing instructions”

Phillip Reynolds, CTO of Oak Innovation:

“ResConnect makes it easy to identify, capture and update new phone numbers in a few clicks. By maintaining more accurate contact information restaurants can improve customer loyalty and reduce no shows”

About Oak Innovation
Oak Innovation Limited is a UK software house that specialises in innovative and award-winning communications management solutions. Our call recording, reporting and evaluation solutions provide vital insights to inform business decisions, support compliance, help motivate and support teams, and enhance the customer experience.

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