At the start of the pandemic the hottest product on the market was the headset. A lucky selection of the workforce will have received the vital equipment by their employers with the rest of us searching through Amazon and even borrowing the kid’s gaming headset.
If there’s one thing the pandemic has highlighted, it’s the importance of audio quality in a world that, at the time, was focussing on camera quality, with headsets mainly being associated with call centres. Now, if an employee can work from home they’ll be using a headset to take part in their daily calls.
But just because headsets are commonplace in the modern workstation, doesn’t mean there is no room for improvement. Microphone and speaker quality can always be improved along with connectivity for the wireless solutions.
In come business and industrial VoIP specialists, Snom, with its latest A190 headset, cutting employee’s physical ties to the desk and empowering the workforce to stay connected wherever they are.
Key Features
- Roaming 50 metres indoor, 300 metres outdoor for DECT users
- Noise and echo cancellation
- 7 hours talk time
- Customisable buttons
Snom has updated the functionality of its A190 headset, first launched in 2019, to make day-to-day calling more efficient for users.
For businesses with a DECT multicell installation, the headset offers the ability to roam up to 50 metres indoors and 300 metres outdoors without losing signal.
It provides excellent broadband sound, including noise and echo cancellation, and a talk time of up to seven hours thanks to an integrated lithium-ion battery. When the battery runs out, the A190 is equipped with a voice output that informs the user in advance.
Until now, transferring or muting via the headset was not possible and could only be done using buttons on a paired Snom DECT phone. However new firmware for the A190 allows Snom customers to assign functions to the buttons on their headsets. They can, for example, start a call or use the buttons to interact during a call.
Enhancing the Remote Worker
Customers who prefer hands-free phone calls will be delighted with the flexibility these new features offer. The integrated buttons on the headset can be used to take or end a call, mute or increase the sound, put the call on hold and retrieve it, or forward the call to a number or contact directly, via speed dial.
All these features come together to make a reliable and high quality solution for the remote worker. Being able to take calls wherever an employee is, be it on a site or at home, makes for a more productive employee and workforce around them now that connectivity and quality issues are a thing of the past.
