For many people forced by recent events to experiment with working from home for the first time, it’s often the case that their circumstances are far from ideal. Experienced and well-adapted home-based workers may enjoy a quiet, dedicated and private environment from which to carry on business as usual, but for millions around the world it’s a case of adjusting fast and making the best of things where you are.
Even if your office-based solution is different, ensuring you get the right gear can make all the difference, to productivity and professionalism. Such as the making sure you have the right audio equipment, if your work involves talking on the phone to clients or colleagues.
Setting up for work-from-home success
The IMPACT 5000 Series from EPOS | SENNHEISER is a wireless DECT communications hub which can help you create focus on calls, wherever you’re working. The headset is designed for all day comfortable use, and the powerful connectivity means you can step into a quieter space for calls, while the noise-cancelling double mic provides the clarity you expect, whether you’re in a busy office when you’re homeschooling in a crisis.
Or you might need even more flexibility with the single-ear ADAPT Presence Series, which helps you switch effortlessly between calls on your mobile or computer, ensuring you’re always in reach — particularly important if you’re sharing space with other callers in a crowded home. While if you’re lucky enough to have privacy and not require headphones, the EXPAND 30 Series portable wireless speaker phone can free your ears for total calling freedom, as well as relaxing to music at the end of a busy day.
Empowering your team to work in the way that best suits them through their choice of equipment is no problem. And if you need to maintain contact centre levels of productivity in a home environment, choosing the right headset for you could make all the difference.
Don’t forget the finishing touches
Thinking beyond the perfect sound quality you need for great calling continuity, EPOS can also provide practical tools like the UI 20 BL Advanced Busy Light. If you’re dealing with inbound calls, perhaps on a small laptop screen, there’s always a worry you’ll miss an alert on a well-buried app running in the background — even if you’re not trying to work around a cluster of school age children or sharing a kitchen table office with your partner, an unmissable visual cue which syncs with your headset and call app is a powerful aid to productivity.
Many EPOS devices can connect to your business laptop, or at a pinch your virtual desktop hastily spun-up on your home PC, via the cable-free flexibility of Bluetooth or DECT. But don’t forget to consider adapters and connectors where necessary, to ensure everyone can use and charge their devices. If your home is mac-based but you’re bringing home a work laptop for example, you might need an additional hub to connect new peripherals, or even to hardwire directly to a shaky shared internet connection…
With the right gear in your basket from EPOS, you’ll survive homeworking lockdown with minimal disruption, and who knows, you might even find you prefer working that way long term.
