CRM+ from CallSwitch Business offers resellers yet another opportunity to stand out from the crowd. CRM+ integrates a customer’s phone system with their CRM platform so they can easily capture every interaction.
Each and every call, lead and opportunity is automatically updated with the full call record, recording and outcome. New tasks can be automatically set while notes are stored and sent to colleagues.
All of which empowers businesses to become more efficient in delivering exceptional service through the ability to immediately identify customers and having notes instantly available. Businesses also benefit from more streamlined processes and optimised productivity.
CRM+ is a feature of the CallSwitch service and offers out-of-the-box integration with over 30 CRM platforms.
Paul Gibbs, Sales Director at TelcoSwitch, said:
“With CRM+, CallSwitch is once again blazing a trail ahead of the market. It takes customer relationship management to the next level and offers our Partners a serious opportunity to set themselves apart from the crowd.”