In a double first, the FCS has awarded its new Mark of Excellence for Regulatory Compliance to HighNet and NFON.
Both HighNet and NFON have been subject to a rigorous audit of their key processes and paperwork and have demonstrated compliance with the relevant telecoms regulation, including the General Conditions of Entitlement.
The FCS Mark of Excellence is a member driven accreditation that helps holders distinguish themselves from the multitude of communications providers. Companies who have undertaken Regulatory Compliance training with Train to Win.tv can opt to have a review of their compliance with industry regulation and, should they wish, proceed to attaining the award.
Attaining the Standard demonstrates to the marketplace a Provider’s compliance not only in their key documentation but with all relevant industry rules and regulations. The Mark is only awarded by the FCS once all documentation has been independently audited to show that full compliance has been achieved.
Itret Latif, interim CEO, FCS said “We are delighted that our members take their compliance responsibilities so seriously and wish to work to attain this Standard that sets them out as serious, quality providers. Special congratulations to HighNet and NFON and we look forward to more members coming forward to work with our supplier, Train to Win, and attain these high levels of compliance.”
Julie Mills, Director Train to Win, said: “Congratulations to both NFON and HighNet! This marks the first CPs in the Telecoms Industry to be recognised for being compliant with relevant regulation and demonstrate their commitment to both their customers and fellow players in the market, setting the standard for others to aspire to.”
“Both organisations have gone through a rigorous audit and have addressed grey areas to gain the FCS Mark of Excellence.”
Myles Leach, MD, NFON UK commented:
“We pride ourselves on being an industry first-mover so we are very proud to be one of the first telecoms companies to be awarded the FCS Mark of Excellence. The process was very valuable as we were able to thoroughly check that all areas of the business comply with the current industry regulations. The accolade gives our customers and partners the necessary assurance and proof that our processes and procedures are the most stringent in the market.”
About NFON AG
Headquartered in Munich, NFON AG is the only pan-European cloud PBX provider – counting more than 15,000 companies across 13 European countries as customers. NFON, the cloud telephone system, offers over 150 functions as well as a seamless integration of premium solutions. With our intuitive communications solutions, we enable European companies to improve their work a little, every single day. NFON is the new freedom of business communication.