Brightlink, the premier provider of IP communications for carrier-grade voice, application-based services, and messaging, recently announced a new selling solution for their channel partners. Brightlink IP is one of the largest IP-based communication providers in the world, which means that they’re constantly searching for new ways to get ahead of the curve and deliver satisfaction to both heir end-customers and resellers. During the 2018 Channel Partners Conference, the company announced the introduction of their new “Virtual PBX” service.
Forming a critical part of the company’s rapidly-expanding channel partner program, Brightlink’s Virtual PBX solution is an award-winning and highly innovative cloud-based platform for unified communications. It provides best-in-class service for carriers and enterprise customers across the globe, with support for between 20 and 20,000 users. Now, thanks to the white label option, Brightlink channel partners will be able to add their own branding to this amazing PBX solution, to boost their product suites and help them differentiate in the marketplace.
A Powerful Sales Opportunity for Partners
Brightlink is a company that relies heavily on their channel partners for growth. With the virtual PBX system, resellers will be able to add their own self-branded PBX solution to their portfolios, equipped with extensive features like video conferencing, mobile apps, and unified communications.
Brightlink’s broad selection of partners include system integrators, value-added resellers, managed service providers and more, and now they have the opportunity to enhance their cloud service solutions with an advanced rich cloud PBX platform. Resellers will be able to sell their solution without any hardware installations, hosting fees, or carrier contracts, making the Brightlink option a great way to build cash flow. Additionally, within the solution, partners also get direct access to the Brightlink global network, with resources in more than 70 countries.
According to the Chief Technology Officer for Brightlink, Joe White, the virtual PBX solution could be an excellent solution for partners who want to grow their sales opportunity. With the virtual PBX, resellers will have access to:
- Android and iOS applications: Complete omnichannel communications
- Contact Centre and IVR Functions: Customer support and service management come as standard, with queues, call recording, and other features
- Chat, SMS, and WebRTC: use a single integrated soft client to receive and make calls, see presence, and check voicemail
- Multi-tenant platform: manage customers from anywhere within a simple and efficient web-based UI
What’s more, Brightlink are also offering simple and transparent pricing models for channel partners, which ensures that features like call recording, hosted PBX, and more are all included within the full cost of the solution.