As the communication environment continues to change, today’s consumers want innovation, mobility, and flexibility – and they want it now. Fortunately, some forward-thinking vendors and platforms are beginning to deliver. For instance, Masergy, one of the world’s leading providers of managed security services, hybrid networking, and cloud communications, recently launched their “Masergy Connect” application for mobile users.
So, what does Masergy Connect mean to your UC strategy? The simple answer is that it’s designed to make productivity simpler. The application comes pre-packaged with Masergy’s award-winning UCaaS (Unified Communication as a Service) offering. With Connect, you’ll be able to optimise your enterprise communications with extended single number reach, high definition video and voice, and fixed-mobile convergence.
Staying Connected On the Go with Masergy
Masergy has built a name for itself in the UC space by owning and operating the largest software-defined network (SDN) the world has to offer. Masergy provides managed security, hybrid networking, and cloud communication services to companies around the globe, providing patented technology and state of the art customer experiences.
During a press release about the new mobile application, the VP for global cloud communications at Masergy, Dean Manzoori, noted that today’s companies are under immense pressure to stay productive, focused, and connected wherever they go. In a world of globalisation and remote working, communication applications need to be immersive, simple and engaging at the same time. Masergy Connect apparently takes the in-depth solutions of a desktop system into the mobile environment by displaying contextual information from cloud applications in a real-time space.
What You Can Expect from Masergy Connect
Essentially, the Masergy Connect mobile app extends the functionality of the Masergy Communicator HUB to a range of mobile platforms, to provide enterprises with a more diverse solution for communication. The idea is that Masergy Connect will empower users in the modern business environment to work together wherever they are, regardless of what device or network they’re using.
As part of the Masergy Connect experience, you can expect in-depth access to corporate directories, group messaging, and video calling features. Additionally, WebRTC ensures that it’s easy for new attendees to join and access video chats in an instant. Other features include:
- Aggregated omnichannel communication data on a single UCaaS space
- Ability to continue working when your phone is in power-saving mode
- Intelligent settings to help with syncing buddy lists, call logs and user preferences
- Contextual communication features to track critical information throughout conversations
Global UCaaS customers with Masergy can access the Connect application as an upgrade to their service. Alternatively, the system is available both on the Google Play store and the Apple App store.