NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences (CX) to serve better and sell more, has announced that the NVM Platform has been named a 2018 INTERNET TELEPHONY Product of the Year.
The awards, presented by global, integrated media company TMC and INTERNET TELEPHONY Magazine, recognise the most innovative and highest quality IP communications brought to market or updated in the past year.
“It gives me great pleasure to recognise NewVoiceMedia with a 2018 Product of the Year Award for its commitment to excellence and innovation”, said Rich Tehrani, CEO of TMC.
“In the opinion of our distinguished judges, the NVM Platform has proven to be among the best communications and technology solutions available on the market. I look forward to continued innovation from NewVoiceMedia”.
NVM’s global cloud telephony platform is an intelligent, multi-tenant contact centre and inside sales solution that joins up all communications channels and plugs straight into an organisation’s CRM software for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NVM ensures complete flexibility, scalability and reliability.
“We are honoured that our solution has been recognised as one of the best of the year”, says John Eng, Chief Marketing Officer at NewVoiceMedia.
“The award-winning NewVoiceMedia cloud contact centre platform is helping companies worldwide transform their sales performance and deliver a more emotive customer experience, and this achievement underscores our commitment to help businesses looking to improve and compete on customer experience”.
NewVoiceMedia is a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more. Its award-winning platform joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability, and reliability.