Cheltenham-based PSU Technology Group is celebrating after having successfully achieved ISO 9001:2015 accreditation as well as some unexpected recognition for their commitment to quality management.
PSU’s Technical Director Nigel Davies and Director of Service & Operations Dan Bridges travelled to BSI’s offices in London last week to be presented with the new ISO 9001:2015 certificate by Anne Scorey, BSI’s UK Managing Director.
The business technology company previously held ISO 9001:2008 accreditation which covered a subset of their services.
The new, broader 2015 standard now includes PSU’s full range of services including IT, telecoms, mobile and connectivity.
In the months leading up to the assessment, PSU created a new QMS framework to the 2015 standard, and established new systems and a set of 13 key processes to achieve this.
The presentation was full of surprises as PSU was also presented with a special plaque to recognise the company having held ISO 9001 accreditation for 20 years.
Nigel Davies, PSU’s Technical Director who took a lead on preparing the company for the audit said,
“Only 35% of UK companies have successfully completed the 2015 standard so far, so this is a particularly proud achievement for us. We’re delighted that the audit highlighted our Quality Policy Statement and level of customer service as key strengths.
“Our quality management system is at the heart of our business and influences all aspects of what we do, so it was a wonderful surprise to also receive recognition for our 20 years of dedication to excellence in quality management.”
About PSU Technology Group (PSU)
For over 30 years, Cheltenham-based business technology specialist PSU has supported companies in achieving their strategic goals, driving greater performance, productivity and growth. The fully integrated and award-winning provider delivers expertise across IT managed services, connectivity, telephone systems, unified communications and mobiles.
