RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, today announced that BT has enhanced and extended its Cloud Phone solution – which is hosted by RingCentral – to meet the needs of medium and large enterprise customers.
The mobile-first solution, which has been rebranded as BT Cloud Work, provides the key communications capabilities enterprises need to engage customers, drive greater workforce productivity, and enhance mobility.
Designed for today’s increasingly distributed workforce, BT Cloud Work offers enterprise customers fully featured voice, conferencing, and collaboration solutions.
“Demand for cloud communications among enterprises has skyrocketed as they recognise the tremendous value across their business – from workforce enablement and customer engagement to cost savings,” said Marty Piombo, Vice President of Strategic Partnerships at RingCentral.
“We’re honoured that BT has selected RingCentral as its offering of choice for their medium and large enterprise customers, with BT serving some of the biggest enterprise brands in the UK. Through BT Cloud Work, we look forward to powering the way UK enterprises communicate, collaborate, and connect.”
Key benefits of BT Cloud Work include:
- Improved flexibility and productivity as workers can connect anytime and from anywhere with a single, integrated telephone number
- Single business identity enabling enterprises to manage multiple office locations, create an auto receptionist, route calls, and manage directory listings
- Access to a professional services support team of industry experts to assist with initial planning, strategic consultations, comprehensive implementation or integration designs, and provide ongoing support and system training
“It’s clear that the rapidly changing communications needs of today’s distributed and mobile workforce cannot be met with legacy solutions. Increasingly, cloud-based services will be vital in helping enterprises to work faster and smarter,” said Andy Summerfield, Managing Director, Corporate Accounts, Enterprise, for BT.
“We’re committed to meeting the full spectrum of communications needs of enterprises in the UK. RingCentral is a Gartner-recognised UCaaS industry leader, and we’re thrilled to be extending our relationship to meet the needs of larger enterprises.”
BT Cloud Work will be available through BT Account managers (Corporate and Major Corporate) through dedicated telesales and call centers.
BT’s purpose is to use the power of communications to make a better world. It is one of the world’s leading providers of communications services and solutions, serving customers in 180 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed-mobile products and services. BT consists of four customer-facing units: Consumer, Enterprise, Global Services and Openreach.
RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers today’s mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. RingCentral unifies voice, video, team messaging and collaboration, conferencing, online meetings, and integrated contact centre solutions. RingCentral’s open platform integrates with leading business apps and enables customers to easily customise business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.