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Human and AI in Perfect Harmony: Contact Centre for the New Decade

October 23, 2019
Maya Middlemiss Maya Middlemiss

UC Trends 2020 – GM of Microsoft Teams on Collaboration Market

October 23, 2019
Avatar Patrick Watson

CounterPath Offers New Integrations with Market-Leading CRMs

October 23, 2019
Avatar Rebekah Carter

IoT Unifies Comms but Opens Pandora’s Box of Security Red Flags

October 23, 2019
Guest Blogger Guest Blogger

Comcast Business VoiceEdge Review: Incredible Innovation on the Cloud

October 22, 2019
Anwesha Roy Anwesha Roy

3CX Acquires WP-Live Chat to Expand Market Reach

October 22, 2019
Avatar Rebekah Carter

Zendesk Introduces Sunshine Conversations

October 22, 2019
Avatar Rebekah Carter

Are Snoopers Spying on Your Meetings?

October 22, 2019
Avatar Rebekah Carter

Huge Learning Opportunity at SkySwitch’s Vectors 2019

October 22, 2019
Avatar Patrick Watson

Spectralink Smartphone Achieves New Certification

October 21, 2019
Avatar Rebekah Carter

Five9: CCaaS – 5 Reasons to Migrate your Contact Centre

October 21, 2019
Guest Blogger Guest Blogger

Avaya’s New CCaaS Platform

October 21, 2019
Avatar Patrick Watson

Big News You May Have Missed

October 21, 2019
Avatar Rebekah Carter

OnBoard Review: Better Board Meetings

October 20, 2019
Avatar Rebekah Carter

Braze Review: The Platform You Need

October 19, 2019
Anwesha Roy Anwesha Roy

Cisco Webex Share Review: Anytime, Anywhere Screen Sharing Made Easy

October 18, 2019
Anwesha Roy Anwesha Roy

Edify Labs Raises $10 Million in Seed Funding

October 18, 2019
Avatar Rebekah Carter

Don’t Gamble on Your Cybersecurity Strategy

October 18, 2019
Avatar Rebekah Carter

Genesys Outlines Hyper-Personalised Experiences to Shape Future of Customer Service

October 18, 2019
Maya Middlemiss Maya Middlemiss

Kakapo Systems Release Call Back Queues

October 18, 2019
Moshe Beauford Moshe Beauford
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