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  • BroadSoft CC-One

    BroadSoft CC-One Review: Predictive Power in an Omni-Channel Solution

    According to BroadSoft, delivering the kind of service in the contact centre that keeps customers coming back depends on three things – effective management of agent performance, analytics and effective, efficient collaboration between front-line agents and backroom staff. More

  • BroadSoft Team One

    BroadSoft Team-One Review – Team Collaboration App

    This article is reviewing the collaborative benefits of one of BroadSoft’s flagship products: BroadSoft Team-One. With this application, it is claimed that users are able to communicate and work together as a team better than ever before. More

  • Broadsoft

    About BroadSoft

    BroadSoft is a global leader of unified communications as a service (UCaaS), BroadSoft claims more than 40% of the UCaaS market worldwide, working with more than 500 partners, vendors and resellers. More

  • Yealink SIP-T46G SIP Phone Review

    Yealink SIP-T46G Review: is it a yea or a nay?

    Released in 2013 but still very popular on cloud platforms due to it’s high-tech look and feel, we review the Yealink SIP-T46G cloud phone. Let us know what you think. More

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