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Contact Centre Reviews

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Cisco Packaged Contact Center Enterprise Review: Faster Time to Value

March 12, 2020
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Akixi Reporting Review: In-Depth Analytics

March 9, 2020
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Cisco Unified Contact Center Express Review: Big Capabilities for Small Businesses

March 5, 2020
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Cisco Unified Contact Center Enterprise Review: Effective Tool for Large Enterprise

March 4, 2020
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Cisco Unified Customer Voice Portal Review: A surprisingly scalable IVR

February 27, 2020
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Zendesk Talk Review: Smartly Priced and Feature-Rich

January 20, 2020
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Pindrop’s Fraud Protection Solution Review: Measure Caller Risk

January 2, 2020
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Intercom Messenger Review: Turning Superior CX into Measurable Value

December 31, 2019
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Salesforce Service Cloud Voice Review

December 20, 2019
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Freshcaller Review: A Call Centre Phone That Cares for Your Customers

October 28, 2019
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Braze Review: The Platform You Need

October 19, 2019
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Kakapo Systems Unity Agent Review: Contact Centre Stalwart that Recommends Itself  

October 15, 2019
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Dialpad Sell Review – Packs a Real Punch

October 14, 2019
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Kakapo Unity Supervisor Review: A Bird’s Eye View with Granular Control

October 13, 2019
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Genesys PureCloud Review: Sleek UI

October 11, 2019
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Vonage CX Cloud Express Review – Speedy CCaaS

September 30, 2019
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Cisco Webex Contact Center Review – Scalable, Flexible CCaaS

September 29, 2019
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Aspect Via Review – CCaaS Simplified & Enhanced

September 20, 2019
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Mitel MiCloud Connect CX Review: Sure-fire Winner?

September 12, 2019
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Five9 vs. 8×8 Comparison

September 10, 2019
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