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The Top 10 Vendor Partnerships of 2019 (so far…)

November 8, 2019
Avatar Rebekah Carter

Essential Security for Call Centre Data Storage: Part 1

November 6, 2019
Guest Blogger Guest Blogger

How CPaaS Can Shape the Future of Your Business

October 31, 2019
Rene Millman Rene Millman

The Rise of Virtual Agents

October 31, 2019
Avatar Rebekah Carter

What is Dark Data and How Can You Use It?

October 23, 2019
Avatar Rebekah Carter

Braze Review: The Platform You Need

October 19, 2019
Anwesha Roy Anwesha Roy

CX Data: How to Identify Useful Insights

October 14, 2019
Avatar Rebekah Carter

Genesys PureCloud Review: Sleek UI

October 11, 2019
Anwesha Roy Anwesha Roy

Secure Collaboration a Win for Cisco

October 11, 2019
Maya Middlemiss Maya Middlemiss

UCaaS Trends 2020 Round Table: What’s Next for UCaaS?

October 10, 2019
Avatar Rob Scott

Telegram vs WhatsApp: The Basics

October 1, 2019
Avatar Rebekah Carter

Analysing CX – Best Practices

September 30, 2019
Avatar Rebekah Carter

Slack Introduces Data Residency

September 25, 2019
Avatar Rebekah Carter

Introducing monday.com – Game Changing Work Management

September 13, 2019
Avatar Rebekah Carter

Mitel MiCloud Connect CX Review: Sure-fire Winner?

September 12, 2019
Anwesha Roy Anwesha Roy

What is a Programmable Contact Centre?

September 11, 2019
Avatar Rebekah Carter

Genesys Cloud Contact Centre Review: AI-Powered CX

September 6, 2019
Avatar Rebekah Carter

US Robocalling Rules: Should EU Service Providers Worry?

September 5, 2019
Avatar Rebekah Carter

People, Process, then Technology: Security by Design

August 22, 2019
Maya Middlemiss Maya Middlemiss

Spending on CX to Reach $641 Billion in 2022

August 16, 2019
Avatar Rebekah Carter
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Latest comments

The Top 10 Vendor Partnerships of 2019 (so far…)

The Microsoft-Cisco hookup on meetings this week, is definitely one for the list! (this industry moves so fast nowadays!) https://www.uctoday.com/collaboration/team-collaboratio…

08:33, 08 Nov 2019