Latest stories

  • UC Today Market Guide 2018

    UC&C: The Past, Present, and Future

    With the market for UC&C predicted to triple in value to $96 billion over the next five years, we thought we’d review the UC market. More

  • Gamma Movies Wrap

    Gamma at the Movies Roadshow – It’s a Wrap!

    This March, Gamma welcomed over 600 channel partners for their annual roadshow. Keeping in line with previous years of tying in the theme with the venue, Gamma hosted the event at Vue cinemas. More

  • UC Today Market Guide 2018

    Market Guide 2018 – Discover UC

    Here’s UC Today’s Market Guide 2018 to vendors in the Unified Communications (UC) industry. Discover the leading Unified Communications & Collaboration, Cloud Communications, Contact Centre and IP Endpoint vendors. More

  • Gamma Bob Falconer Andrew Taylor

    Bob Falconer, Chief Exec of Gamma, to Retire

    After 15 years at Gamma, Chief Executive Bob Falconer has informed the Board of his decision to retire at this year’s AGM. The Board is pleased to announce the appointment of Andrew Taylor as Chief Executive designate. More

  • Gamma NPS Big

    Gamma Goes BIG on NPS

    Following the completion of the annual Channel Partner Satisfaction survey, Gamma announces a new Net Promoter Score (NPS) of +45, a 19-point increase from their 2016 score. More

  • SIP Trunks Market Guide

    SIP Trunking Providers

    One of the major advantages SIP calling brings to businesses is a drastic reduction in the cost of calls due to the fact they run over an IP network rather than fixed lines. As well as reducing call costs, SIP trunks also cut out line rental cost and remove the expensive installation and maintenance fees of traditional ISDN lines. More

  • Highlight Gamma

    Gamma Selects Highlight To Enhance Customer Experience

    Gamma has chosen Highlight to help deliver the highest level of customer experience. Gamma is offering Highlight’s monitoring services to its large to medium-sized enterprise customers so that they have clear, real-time visibility into the performance of their managed communications. More

  • City London

    What You Need to Know About MiFID II

    MiFID II will be rolling into place during January of 2018, which means that financial service providers need to get ready. More

  • Akixi featured

    5 Good Reasons to Choose Akixi

    Akixi, established in 2008, is an award-winning provider of hosted call reporting services. It was the first company in the UK to offer cloud-based analytics for both VoIP and PBX phone systems. More

  • FCA Guide

    The FCA and Call Recording: A Short Guide

    Rules set out by the Financial Conduct Authority (FCA) in its Conduct of Business Sourcebook (COBS, otherwise known as ‘The Handbook’) actually demand member organisations do more call recording, rather than less. More

  • Call Recording Market Guide

    Call Recording Vendors

    As part of our Market Guide, here’s our list of Call Recording vendors (alphabetical order). Call Recording Software reviews, suppliers, latest news and telecoms industry insight. More

  • Call Recording 2020

    Call Recording 2020: The Future of Call Recording

    With major changes to data legislation set to come into force in 2018, regulation will continue to play a key role in shaping the market. As part of our Technology Track series on call recording, we decided to get the inside view on these issues and more from a panel of leading industry experts. More

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