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Machine Learning

Introducing Verint’s Knowledge-as-a-Service

November 13, 2019
Avatar Rebekah Carter

All the News from SkySwitch’s Vectors 2019

November 12, 2019
Avatar Patrick Watson

RingCentral’s Curtis Peterson – Big Data LDN

November 12, 2019
Maya Middlemiss Maya Middlemiss

News You Missed From Microsoft Ignite Last Week

November 11, 2019
Moshe Beauford Moshe Beauford

Out Loud: Influence of AI on Customer Experience

November 8, 2019
Avatar Patrick Watson

Cerebri AI Launches Cerebri Values CX V2

November 1, 2019
Avatar Rebekah Carter

UC Trends 2020: The CPaaS Roundtable

November 1, 2019
Avatar Rob Scott

Speechmatics Secures £6.35 Million Funding

November 1, 2019
Moshe Beauford Moshe Beauford

Self-Service or the Human Touch, What do Customers Really Want?

October 31, 2019
Maya Middlemiss Maya Middlemiss

SkySwitch Transforming SIP Trunk Sales & Adds Virtual Concierge

October 30, 2019
Avatar Patrick Watson

UC Trends 2020 – Industry Analysis from Zoom’s CEO

October 30, 2019
Avatar Patrick Watson

Brits Divided on the Safety of AI Virtual Assistants

October 25, 2019
Avatar Rebekah Carter

UC Trends 2020 – UC Market Insights from Dialpad’s CSO

October 25, 2019
Avatar Patrick Watson

UC Trends 2020 – GM of Microsoft Teams on Collaboration Market

October 23, 2019
Avatar Patrick Watson

Zendesk Introduces Sunshine Conversations

October 22, 2019
Avatar Rebekah Carter

Genesys Outlines Hyper-Personalised Experiences to Shape Future of Customer Service

October 18, 2019
Maya Middlemiss Maya Middlemiss

UC Trends 2020: Customer Experience Roundtable

October 18, 2019
Avatar Rob Scott

UC Trends 2020 – UC Market Insights from RingCentral’s COO

October 18, 2019
Avatar Patrick Watson

What is a Cognitive Contact Center?

October 17, 2019
Avatar Rebekah Carter

UC Trends 2020 – CCaaS Market Insights from Five9’s CEO

October 16, 2019
Avatar Patrick Watson
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Latest comments

News You Missed From Microsoft Ignite Last Week

Microsoft - remarkable agile for a giant...

15:25, 15 Nov 2019