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  • SIP Trunks Market Guide

    SIP Trunking Providers

    One of the major advantages SIP calling brings to businesses is a drastic reduction in the cost of calls due to the fact they run over an IP network rather than fixed lines. As well as reducing call costs, SIP trunks also cut out line rental cost and remove the expensive installation and maintenance fees of traditional ISDN lines. More

  • City London

    What You Need to Know About MiFID II

    MiFID II will be rolling into place during January of 2018, which means that financial service providers need to get ready. More

  • FCA Guide

    The FCA and Call Recording: A Short Guide

    Rules set out by the Financial Conduct Authority (FCA) in its Conduct of Business Sourcebook (COBS, otherwise known as ‘The Handbook’) actually demand member organisations do more call recording, rather than less. More

  • Call Recording Market Guide

    Call Recording Vendors

    As part of our Market Guide, here’s our list of Call Recording vendors (alphabetical order). Call Recording Software reviews, suppliers, latest news and telecoms industry insight. More

  • Call Recording 2020

    Call Recording 2020: The Future of Call Recording

    With major changes to data legislation set to come into force in 2018, regulation will continue to play a key role in shaping the market. As part of our Technology Track series on call recording, we decided to get the inside view on these issues and more from a panel of leading industry experts. More

  • Voiceflex Cloud Call Recording

    Voiceflex Cloud Call Recording Review

    Voiceflex are giving their resellers an opportunity to upgrade compliance, security, staff training, and quality monitoring with their own cloud based SIP trunk call recording solution. More

  • Cloud

    SIP Call Recording Solution Launched by VoiceFlex

    VoiceFlex, recently announced that they would be launching a new SIP call recording service. The SIP Call Recording solution is set to become available from the first of March, 2017. More

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