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Nimans Announce the Launch of ForgeServe

The cloud based SaaS platform offers ‘zero touch’ IP handset auto provisioning

Nimans Announce the Launch of ForgeServe

Nimans today proudly announced the launch of ForgeServe, cloud based SaaS platform, offering ‘zero touch’ IP handset auto provisioning. Providing resellers with the ultimate choice in remote provisioning and management for their device eco system. Utiising ForgeServe Nimans resellers will be able to access their own virtual warehouse and order Skype for Business handsets for supported vendors, ready to use, for the first time.

ForgeServe is the world’s first commercial, vendor agnostic, multi-tier, IP device provisioning and management platform. Swoop Datacom bridge the gap between traditional telecoms and IP based SIP technology adoption. Enabling multi vendor unification which provides a direct benefit to reseller, aggregator, ITSP or integrator propositions, enabling them to cater for today’s ever developing customer requirements.

Nimans are enhancing their current provisioning offer with the new ForgeServe fully automated and now zero touch provisioning service for Polycom and Yealink handsets.  These new service developments are part of a complete end-to-end management service designed to save resellers significant time and money. The represent a major step forward for the Nimans reseller, enabling adoption of the latest platforms and providing resellers with a management suite with a single source admin area.

Features include:

  • Estate Management – including end point ‘Geo Tag’ location tracking
  • Remote firmware upgrades
  • Remote periodic setting syncronisation
  • ‘Health Status’ device tracking
  • Fully secure platform

“We are taking provisioning to an exciting new level and providing resellers with the ultimate choice,” said Ian Brindle, Nimans’ Head of Conferencing and Telephony Sales. “With the explosion in hosted telephony these are ground-breaking plans designed to make resellers’ lives as easy as possible.”

Nimans resellers can take advantage of a ‘bonded warehouse’ facility where stock is stored at until required. Devices can be managed remotely by resellers who can either set-up and provision devices themselves or have them delivered direct to customers, ready to be plugged in – even Skype for Business handsets. The feature rich service also includes firmware updates.

“Nimans is renowned for its exceptional levels of service and we are very proud to offer our customers even easier ways of working with us,” Brindle added. “The cross platform architecture spans data centre, in-house or hybrid deployment as part of a bespoke implementation service, which puts resellers completely in control.”

At the heart of the new initiative is an easy to use portal which features a user interface for the creation, modification and monitoring of IP devices. Device status and logging are combined with topology and configuration management solutions from a central resource.

“We are taking remote provisioning and management SaaS for IP devices to the next level,” Ian concluded. “Resellers can choose to do as little or as much as they require as part of a seamless service-orientated view of deployment. We are ahead of the game.”

About Swoop Datacom Ltd
Swoop Datacom are the developers of ForgeServe, the award winning, multi-tier, vendor agnostic device provisioning and life-cycle management platform. The cloud based SaaS simplifies complex technology and processes whilst unlocking best of breed solutions. Empowering voice eco-system distributors and resellers with a toolbox of deployment, maintenance and support features giving vendors a clear edge over their competition. .

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