Union Street’s aBILLity Training Goes Online
Making training content more accessible will help partners to leverage maximum value from aBILLity
Union Street Technologies, the company behind the multi-award winning aBILLity billing platform, has taken the content from its billing training courses and developed this into a series of video tutorials. Based on six day-long courses, the training videos feature content for aBILLity users of all skill levels and are available, free of charge, from the company’s partner support portal.
The training videos demonstrate how aBILLity’s features can be used, in accordance with industry best practice, to maximise the efficiency and profitability of billing operations. Union Street believes that making its training content more accessible in this way will help partners to leverage maximum value from aBILLity.
By making its training free to access and removing the need for partners to visit its offices, Union Street has in effect, also made it easier and cheaper for aBILLity users to attain its ‘Union Street Accredited Professional’ (USAP) qualification. Introduced in 2015, the USAP qualification certifies the knowledge and capabilities of billing professionals in the telecoms industry and their competence in using the aBILLity platform. Gaining the accreditation provides a range of benefits, including discounts on Union Street’s consultancy services and invitations to aBILLity user group meetings to discuss future product development.
Head of Sales and Marketing, Vincent Disneur, commented, “Mission critical software, such as aBILLity, has to be backed by phenomenal training. Delivering this has greatly contributed to the popularity of our solutions with the channel. By making our training programme available in video format, our user community of 3,500 billing professionals can freely access the training they need whenever they need it.”
“This has the dual benefit of making the training required to gain the USAP qualification, the industry’s first billing qualification, much more accessible and cost effective. We hope this will encourage all our users to gain the qualification and enjoy the benefits it provides.”
About Union Street Technologies
Union Street Technologies is the UK’s leading provider of billing, provisioning, and customer management solutions to resellers operating in the communications, data, and IT sectors. Its award winning solutions are used extensively throughout the UK and Europe to manage communications and data services including fixed line, cloud, mobile, data and next generation networks.
Union Street is privately owned and has demonstrated sustained year-on-year organic growth, profit and financial stability. As an independent company, Union Street has a policy of continual product development, investing an average of 35 per cent of revenues back into R&D to ensure that the product portfolio is always at the leading edge of technological innovation.