IPCortex, the British communications software developer, today announces continued channel momentum for its hosted platform including the newly launched cloud-based communications service, Hosted Suite. With new and existing partners signing up to resell the service, and many achieving significant customer wins across a variety of industries, the rapid uptake of Hosted Suite signifies the mass market adoption and acceptance of cloud based solutions for mission critical tasks.
As part of its drive to expand its network of cloud-ready resellers, IPCortex has signed two new partners, Next Communications and Nxtgen Technology. Both partners will join the IPCortex reseller programme and resell Hosted Suite, allowing them to generate new recurring revenue streams. Hosted Suite gives resellers complete ownership of their customer relationship, including billing, the flexibility to scale as needed and workflow-friendly features that enable their customers to work smarter, not harder. It also allows them to break away from competitive pricing wars, while increasing the average value per user and raising the average size of deployment for hosted systems, as well as simply making quality margin from customers that only want a dial tone to begin with.
A channel only company since 2009, IPCortex is currently trusted by over 80,000 business users for the conversations that matter. In the quarter since Hosted Suite was launched, partners have been supported with comprehensive training and enablement policies to ensure they have clear points of differentiation to open up new sales opportunities in a range of different markets – from education and healthcare to finance, legal, retail and manufacturing industries.
Steve Webber, MD of reseller Westcom Networks, commented:
“Having access to a hosted IPCortex platform allows us much better scope when working with both smaller business and those with users spread over multiple locations. We look forward to being able to more quickly deploy IPCortex solutions for our customers without the cost, time and complexity of having to build a VPN infrastructure to connect remote phones back to a central PABX”
Reseller customer wins using the hosted platform have also ramped significantly in the last three months, with one partner for example securing a 1,400 user deal with a global law firm. The customer will be using IPCortex Hosted to deliver internal and external collaboration and communication via a single web application and advanced customer engagement and contact centre tools over multiple geographies.
Rob Pickering, CEO of IPCortex comments:
“We’re seeing more and more resellers strengthening their portfolios with cloud-based offerings, and communications is no exception. Many resellers have two or more communication options in their portfolio to ensure they have the flexibility and capabilities to meet a broad set of end customer requirements. IPCortex is delivering a single platform which includes a robust feature-set, simple migration paths, security, resilience and encryption all as standard, without passing on any of the complexity to the reseller or end user.”
IPCortex channel and business development managers, Charles Fisk and David Farrell are currently touring the UK to meet existing and potential reseller partners to demonstrate how IPCortex can help them create value and differentiation in their communications offering.
About IPCortex
IPCortex is a British software developer whose real time communication and collaboration solutions help companies of all sizes to deliver extraordinary customer service and to maximise the value of working together. Founded in 2002, their award-winning solutions are used by household name companies in a wide variety of industries.
