Mitel, one of the world’s leading providers of communication in the cloud, recently announced a new development. The company, which already supports more than 5 million users, is introducing a wholesale solution built on Google Cloud.
MiCloud Flex on the Google Cloud environment will offer incredible performance for mid-market and enterprise groups, with new revenue streams available for the channel. This go-to-market strategy will build on the incredible success of the UK cloud wholesale market. Additionally, Google technology will offer incredible reach, security, and reliability.
The Wholesale cloud experience is available in France, the US, and the UK. This solution provides mid-market to enterprise organizations with more options in cloud models and allows for better levels of customization and performance.
Enabling Choice for Channel Partners and Customers
Now that companies are making dramatic changes to their operations to maintain continuity, it’s more important than ever for companies to accelerate plans for digital transformation. In 2019. Mitel revealed the availability of the UCaaS MiCloud Connect system. This service, built on Google Cloud, has lead to incredible demand.
The MiCloud Flex offering on Google Cloud will bring all the benefits of one of the leading cloud systems in the world to a new market. Mid-market and enterprise customers will have better control and customisation options. Additionally, all customers will be able to enjoy the benefits of communications in a secure and dedicated cloud environment.
Mitel channel partners with the correct certification and capabilities will represent opportunities for recurring new revenue streams. This will also include the ability to deliver an accelerated path to the cloud for customers. The offering will build on years of experience leveraging a whole-sale approach to cloud.
Mitel Cloud for Enterprise Productivity
Thanks to the strategic relationship that Mitel has with Google, all partners in the available geographies can deliver custom private cloud options. Adjacent communication applications are also available, such as the contact centre. These packages are available with enhanced performance and security, However, the costs and complexities of managing data centre environments are gone.
Partners using Mitel Flex on Google Cloud will be able to focus consistently on delivering the right value-added services and support to customers. This includes becoming a dedicated tech advisor to today’s clients.
According to the Enterprise Director of Olive Communications, Nick Beardsley, MiCloud Flex is perfect for mission to deliver flexibility and simplicity. The Google Cloud solution will give Olive the option to offer a platform that easily bridges the data, cloud, and mobility services customers need. This ensures that users can access all of the technology that’s right for them.
Companies can unlock business applications that are ideal regardless of device or location. However, at the same time, they’ll also get a scalable model that can support operational agility and efficiency.
A New Route to Cloud from Mitel
Mitel Flex built on Google Cloud comes structured on the same technology that’s responsible for powering billions of search results on the internet. The MiCloud Flex solution will take full advantage of the Google Cloud secure infrastructure and global network. This includes unlocking high availability data centres for facilitating secure and reliable communications, while also supporting stringent requirements for compliance.
APIs are also available within the Mitel Flex experience. This will allow for integrations with fantastic back-end applications like ERP and CRM systems. MiCloud Flex aims to give the enterprise and mid-market businesses in the world today all the tools required to streamline operations. When companies can link their communications to business processes, everything runs more smoothly.
Organisations will be able to elevate productivity by layering collaboration applications like Mitel MiTeam with a real-time virtual workspace offering video, chat, and voice. There’s also access available to the MiCloud Flex contact centre, with omnichannel AI and Google Contact Centre abilities.
Partnering with the best-of-breed technology leaders in the market today like Google means that Mitel can bring more innovation to the market. According to Chief Product Officer for Mitel, Tarun Loomba, the partner strategy is critical to the Mitel strategy for go-to-market success. MiCloud Flex on Google Cloud offers a compelling chance for partners to expand their portfolios.
This new model means that partners can focus on serving as trusted advisors for their customers.
