Ribbon SBC to Deliver Secure Integrated Voice Services to Teams

Advanced Ribbon solutions enable rapid deployment of integrated voice services in conjunction with Teams

Ribbon SBC to Deliver Secure Integrated Voice Services to Teams

Ribbon Communications, a global leader in secure and intelligent cloud communications, today announced that its Ribbon Session Border Controller (SBC) portfolio will integrate with Microsoft Teams to deliver a new customer offering: Microsoft Direct Routing for Teams Phone System Hybrid Connection. The solution provides secure, integrated voice services to Teams collaboration environments. Teams is the hub for teamwork in Microsoft Office 365 that allows users to easily chat, share files, data and conduct meetings in teams to improve productivity. Previously external calling was only available from Microsoft’s Calling Plans for Phone System in select markets. Ribbon’s SBC portfolio now enables customers to additionally leverage their TDM or SIP Trunks for PSTN and PBX voice calling in the Teams client interface natively. This capability allows customers to globally adopt Teams as their modern workspace collaboration tool, while seamlessly integrating voice services.

“We are extremely proud to continue to build on our longstanding collaboration with Microsoft by providing them with the ability to enhance their Microsoft Teams environment with the latest integrated voice and security capabilities,” said Kevin Isacks, Vice President of Software as a Service Solutions for Ribbon Communications.

“Whether it is easily connecting into existing corporate phone/PBX systems or contact centers or leveraging IP-based cloud technology, we are committed to working closely with Microsoft to help their customers realise the value of real-time communications within Teams, without any worries about underlying technology.”

Bob Davis, Corporate Vice President, Office 365 Engineering at Microsoft Corp. said: “We are providing more choices and cost-flexibility to our customers who want to maintain their own voice services or SIP Trunks, by leveraging the latest secure, cloud-based capabilities from Ribbon’s SBC portfolio.”

“Working with the Ribbon team to deliver carrier-grade secure integrated voice services to Microsoft Teams is another significant step in our vision for making collaboration easier through intelligent communications tools and solutions.”

The Ribbon SBC portfolio, which includes:

  • SBC 1000/2000
  • SBC Software Edition (SWe) Lite
  • SBC Software Edition (SWe)
  • SBC 5110/5210/5400
  • SBC 7000

offers best-in-class, security, interoperability, advanced monitoring and trouble-shooting, bundled into an easy-to-use and easy-to-deploy solution. These field-proven solutions require no hardware modifications to immediately leverage this new offering from Microsoft. Ribbon’s advanced solutions enable seamless interoperability with third party systems (PBX, Call Centres, etc.) allowing customers to gradually migrate to the cloud or from other Microsoft offerings such as Skype for Business at their own pace.


About Ribbon Communications
Ribbon Communications is a company with two decades of leadership in real-time communications. Built on world-class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for today’s world.  The company transforms fixed, mobile and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive communications for consumers and businesses.  With 64 locations in 27 countries around the globe, Ribbon’s innovative, market-leading portfolio empowers service providers and enterprises with rapid service creation in a fully virtualised environment.  The company’s Kandy Communications Platform as a Service (/unified-communications/cpaas) delivers a comprehensive set of advanced embedded communications capabilities that enables this transformation.

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