An award-winning SIP trunk provider, with approval from all the major telephony providers supplying applications across the UK, Voiceflex stands out in the direct routing market.
The company has been delivering effective calling capabilities to customers and partners for years. The Microsoft Teams Direct Routing solution is part of Voiceflex’s commitment to supporting the ongoing evolution of the telecoms market.
Building on a history of hosted telephony, SIP, and data technology, Voiceflex offers Microsoft Teams opportunities on a per SIP Trunk pricing structure. Here’s what you need to know about the Voiceflex Direct Routing experience.
Voiceflex History
Formed in 1998, Voiceflex sold its first commercial SIP trunk in 2005, and has been growing in the communication landscape ever since. Over the years, Voiceflex has adapted at a rapid pace to suit the sudden changes in the communication landscape. This ongoing commitment to innovation includes a strategy for Microsoft Teams, one of the fastest-growing UCaaS solutions in the world.
Voiceflex offers Direct Routing via SIP trunk, delivered on a more affordable per trunk basis, rather than pricing per user, per license. The company has also added various applications into the Direct Routing experience, to help customers manage a more effective transition to Teams from their existing telephony applications.
Over more than 15 years, Voiceflex has adapted and developed its SIP trunk offering, introducing everything from high-level reliability to fraud prevention and powerful network topology to differentiate from the crowd. As new products and features continue to appear on the market, Voiceflex believes that a great provider should never sit still.
As new APIs appear, the Voiceflex portal updates to take full advantage of all new features and functionality available.
Voiceflex Key Features
The Voiceflex Microsoft Teams Direct Routing solution is constantly updated to take advantage of the latest functionality, including number porting, provisioning, installation and more. Access to an ever-increasing roster of competitive features helps Voiceflex to support partners in delivering a more differentiated experience. Features include:
- Scalable communications: Companies and channel partners can connect SIP trunks to Teams and keep their existing numbers as they move into a cloud-based environment. The solution is perfect for the remote workforce, as it works on any device, and offers access to all the benefits of Microsoft Teams for file-sharing, videos and meettings
- Flexible routing: Partners and customers have the freedom to choose how they want to use Microsoft Teams as their telephony solution. Partners can connect their own telephony applications, and forking applications allow for the connection between old legacy systems and new cloud-based communications
- Reliable SIP: VoiceFlex stands among the leading SIP providers in the UK, offering exceptional connectivity to users around the world. A statistical analysis function can even tell you whether you have too many SIP trunks, or not enough
- Hassle-free migration: Voiceflex makes it easy to move into the cloud at a speed that suits you. You use Voiceflex to deliver calls to both Teams and existing telephony solutions at the same time. There’s also hassle-free number porting available
- Extra features: Built-in fraud detection for all direct routing services ensures that channel partners can protect their customers, and end users get more peace of mind. Timely notifications keep everyone aware of fraud attempts
Voiceflex Benefits
Voiceflex offers a flexible and reliable entry point into Direct Routing and Microsoft Teams. With a cost that’s caculated per SIP trunk, rather than per extension, Voiceflex can provide the right technology to suit every business. There are standard SIP bundles, 12-month bundles, and 36 month bundles for long-term savings. Benefits of Voiceflex include:
- Excellent scalability: Voiceflex Direct Routing uses the same delivery method as present SIP and PSTN providers, rather than focusing on a per-user solution. There are also various commercial routes available to suit different kinds of customers
- Simple unified communications: Connect all of your internal and external communications, from video and chat to file sharing and phone calls in the same integrated application. Seamless connections to both Teams and existing telephony solutions ensure that companies can migrate at their own pace
- Easy number porting: Moving to Teams can be quick and simple with the help of Voiceflex. Companies can avoid losing their existing numbers, and access new ones at the same time. There’s also a dedicated provisioning team available to help
- Reliability: Voiceflex promises an easy way to future proof businesses through a SIP-trunk based telephony application that can evolve in any way you choose. Forking applications connect old and new technology, while Voiceflex’s SIP technology maintains a reliable connection anywhere in the world
- Partner support: Channel partners working with Voiceflex get their own dedicated account manager to help accelerate success, as well as Microsoft trained support engineers, branded marketing materials, and more
