I’ve seen the phrase UPaaS banded about a bit recently and thought it was time to clear up the confusion. In the world of business communications I think it stands for the University of the Philippines Alumni Association in Singapore.. only kidding.
I first spotted UPaaS on a tweet by Vonage in 2016 where they were explaining the overlap between UCaaS (unified communications as a service) and CPaaS (communications platform as a service). To be fair, I don’t think anyone had particularly coined the phrase before this time.
UPaaS hasn’t really taken off as a phrase. However what it does do, is bring our attention to the potential benefits of combining UCaaS with CPaaS technology – which is a powerful combo.
Here’s Vonage’s infographic:
Earlier in 2016 Vonage (a leading UCaaS provider) acquired Nexmo (a leading CPaaS provider) for a cool $230 million. UPaaS makes the merger of the two companies make sense.
The UCaaS and CPaaS markets are both off the chart in terms of growth and interest right now.
Here’s a few more interesting reads on UC Today:
- Exploring Gartner’s Worldwide Magic Quadrant for UCaaS 2017
- Cloud Communications 2020: The Future of UCaaS
- UCaaS versus PBX: Are We All Heading For The Cloud?
- As the UCaaS Market Sees Growth of 29% a Year, Who is Leading the Charge?
- Mixing a UCaaS and CPaaS Cocktail: The Winning Formula
- Meet Twilio, The CPaaS Rising Star That Takes Cloud Comms to Another Level
What’s your view of UPaaS? Comment below.
Vonage Blog – Source
