For a long time, businesses from all backgrounds shied away from the concept of having a remote, flexible, and mobile workforce. They assumed that people outside of the office would be unable to tap into the efficiency and productivity of traditional workers. However, we quickly discovered that wasn’t the case.
Around 71% of millennials now believe that traditional offices will be replaced entirely by remote work by 2030. Additionally, 75% of remote workers feel that office spaces are already on their way out.
In this new work environment, resellers in the unified communication industry have a fantastic opportunity to get ahead of the curve with a plan for UC in the cloud.
Bringing Business to the Mobile World
For a while now, companies have been well aware of the potential of the cloud for bringing crucial UC technology to the remote workforce, while simultaneously improving the scalability of the communication stack. However, there’s more to the cloud than just spreading your must-have software across multiple computers and desktops.
Cloud UC also allows business users to tap into the services that they need from mobile devices too. This is becoming an increasingly valuable feature in a world where BYOD (Bring Your Own Device) technology is helping to reduce costs and accelerate innovation in the workplace.
The right cloud technology can provide companies with the tools that they need to support not just an increasingly remote workforce, but a team made up of everyone from mobile workers, to digital nomads, constantly connecting on the move. Via the right cloud PBX, resellers can offer:
- BYOD strategies for workers who want to use their own technology in the office
- Hybrid environments that support on-premise and cloud-based communications
- Secure environments for companies with a globalised workforce
As employees spend more time away from the traditional office, the opportunities for communications resellers are greater than ever. According to MarketWatch, the global market for mobile unified communications & collaboration is projected to reach around $47 billion by 2023. That’s an annual CAGR growth of 11.3% since 2017.
Providing a Flexible Environment on the Cloud
The only problem? Moving from a desk environment into a mobile world isn’t as simple as just flicking a switch. Most of the companies that you serve today will want a flexible and custom strategy that will allow them to move to the cloud at a pace that suits them.
This presents an incredible opportunity for the resellers and unified communications service providers who are willing to build the cloud-based mobile services that their customers need.
To succeed in the era of mobile unified communications, resellers will need to make sure that they:
- Offer flexible Migration: A flexible purchasing and deployment model is essential in a world where customers want the freedom to go mobile at their own pace. Solutions like Yeastar’s cloud PBX allow you to choose the strategy that’s right for you. You can either use YMP on your own data centre, or without preparing any server at all. There’s even a white label option so that you can sell the experience under your own brand
- Support their customers with excellent service: Your customers need to know that they can turn to you if they have any questions and concerns about the deployment model. Yeastar’s cloud-based communication platform for telecom resellers and PBX service providers will allow you to create and manage PBXs for your customers to deliver excellent every step of the way
- Streamline the deployment model: Speed, efficiency, and simplicity are key in the increasingly competitive UC world. Aside from an excellent cloud-based UC solution, you’ll also need an efficient service delivery platform that allows you to deploy technology quickly and easily for your audience
As mobility continues to transform the way that we work and interact on a daily basis, resellers need to ensure that they have the right partners to help drive their customers into the future. The Yeastar cloud PBX platform gives resellers the simple and effective platform required to start their hosted PBX business in the mobile landscape.
Reach out to Yeastar today to learn more about tapping into the all-inclusive features, scalability, and capabilities of a new mobile UC solution. In fact, watch out in May 2020 for their next firmware release which contains more new features.
