The Cisco 7861 IP Phone is one of the Californian-based multi-national’s latest communications tools designed to improve the communication and collaboration capabilities of a wide number of different business types.
As one of the world’s leading telco developers with an annual revenue of around $49.24billion (2016), there’s much to be expected from Cisco – but how much does the 7861 live up to these expectations?
In order to find out, we have decided to write an in-depth review on what this phone has to offer, what benefits it can bring to businesses and what businesses can benefit most from investing in it.
How does it look?
[caption id="attachment_18276" align="alignright" width="400"]
Features high-resolution, graphical, grayscale display.[/caption]
Elegantly designed featuring sixteen separate line and programmable keys and a high-resolution, graphical, grayscale display, the 7861 would fit in on any desktop and succeeds in speeding up call flow and maximising the productivity of any user.
What can it do?
Alongside the sixteen-separate line and programmable keys, the 7861 also features dedicated fixed keys for even more efficiency, while the built-in speakerphone enables hands-free communications for added mobility and flexibility during every call.
Using wideband audio, all conversations are transmitted with absolute clarity whether it be through the handset, (optional) headset or speakerphone to ensure no important information is missed or crucially important figures are misheard.
With multiple deployment options, the 7861 will run in both on-premises PBX or cloud PBX environments and is therefore an extremely flexible solution that will support existing investments as well as future investments for any businesses undergoing DX.




