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Unified Communications

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Vonage Launches App Center Ecosystem

November 14, 2019
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What is UC Advocates?

November 14, 2019
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Formation Tech on the Avaya-RingCentral Alliance

November 12, 2019
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All the News from SkySwitch’s Vectors 2019

November 12, 2019
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Big News You May Have Missed

November 11, 2019

Latest comments

UC’s Top Performing Companies from 2019

Thanks for the comment Scott. All vendors were chosen because the majority of their revenues come from business communications products and services.

16:29, 08 Nov 2019

UC’s Top Performing Companies from 2019

Why is Logitech not on this list? We are a public company and have become the largest video conferencing equipment company in terms of rooms deployed

16:17, 08 Nov 2019

Collaboration

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Meetings Technology: We Need to Talk

November 12, 2019
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News You Missed From Microsoft Ignite Last Week

November 11, 2019
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NFON Launches NVoice for Microsoft Teams and NCTI Pro

November 8, 2019
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Moving Enterprise Collab To Microsoft Teams

November 14, 2019
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One Collaboration Platform to “Rule Them All”?

November 13, 2019

Latest comments

WhatsApp Business Review: The Business App That’s Already Customer Approved

We have had a number of issues using WhatsApp for business. It is unreliable. http://www.whatsapp-business.xyz/2019/10/the-dangers-of-using-whatsapp-for.html

08:44, 04 Nov 2019

Poly Introduces Two Purpose-Built Video Bars

I'm responsible for a 40,000 Cisco IP Phone deployment and I prefer Poly. Jabra headsets are consistently more problematic.

12:29, 01 Nov 2019

Contact Centre

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8×8: Optimising the Contact Centre Experience

November 8, 2019
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How Fraud Protection Helps Resellers Create...

November 8, 2019
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Scaling for 2020 Demand Spikes with Sharper Self-Service

November 14, 2019
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Cisco Exec Joins Talkdesk as Chief Strategy Officer

November 14, 2019
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Essential Security for Call Centre Data Storage: Part 2

November 13, 2019

Latest comments

Who’s Leading Gartner’s CCaaS Magic Quadrant 2019?

Why was Cisco dropped from the report? A quote from the official report: Cisco (BroadSoft) — According to Gartner’s internally developed estimations, Cisco (BroadSoft) did not…

07:59, 19 Oct 2019

Essential Features in Contact Centre Solutions 2020

Perfectly fine suggestions but not very 2020. Agent stats, SBR and call blending should be standard not aspirational. What about webchat, AI, WFM, Gamification? Removing the m…

16:15, 07 Oct 2019

Endpoints

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Introducing Snom Velocity, a Firmware Evolution

November 1, 2019
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Snom: Europeans Still Love Their Deskphones

November 1, 2019
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Spectralink Smartphone Achieves New Certification

October 21, 2019
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Poly vs Jabra Headset Comparison 2019

October 10, 2019
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Yamaha YVC-300 / YVC-330 Review: Collaborate Anywhere

October 9, 2019

Latest comments

Is it the End of the Line for Desk Phones?

"More than just a handset, UC applications mean that new business media handsets are supporting the UC revolution rather than competing with it." Good point and one that phone v…

15:33, 23 Oct 2019

Is it the End of the Line for Desk Phones?

"With millennials already making up the largest generational workforce in the UK, it should be no surprise that a recent report from Ofcom showed that phone calls have started decl…

15:31, 23 Oct 2019