I am in 100% agreement with you Michael. I don't use Microsoft at my company, so I can't comment first hand. However I have witnessed plenty gnashing of teeth at customer sites …
16:54, 17 Oct 2019Michael, I am in 100% agreement with you. I don't use MSoft in my company, so won't even try to compare. However I've seen a lot of gnashing of teeth at our customers' sites over…
16:52, 17 Oct 2019Why was Cisco dropped from the report? A quote from the official report: Cisco (BroadSoft) — According to Gartner’s internally developed estimations, Cisco (BroadSoft) did not…
07:59, 19 Oct 2019Perfectly fine suggestions but not very 2020. Agent stats, SBR and call blending should be standard not aspirational. What about webchat, AI, WFM, Gamification? Removing the m…
16:15, 07 Oct 2019I personally prefer Jabra 9 times out of 10. I have a Jabra Evolve 75 that a rep gave me that I absolutely love. Active noise cancellation and active listening capabilities is gr…
14:13, 14 Oct 2019I'd definitely like a pair of these...
15:14, 03 Jun 2019
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UCaaS Leader Mitel gets New CEO
Good point well made Ian.
05:37, 08 Oct 2019UCaaS Leader Mitel gets New CEO
The only thing I would like to add is that it's great to see a woman appointed to lead this global brand. Mary McDowell has lots of experience in this field and I wish her every su…
16:17, 07 Oct 2019