Unified Communications

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BICS: Putting A2P Messaging to Work

May 22, 2020
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Customer Service Lifelines

May 21, 2020
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2600Hz Intros Beta Softphone & Video Conferencing

May 20, 2020
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Big News You May Have Missed

May 18, 2020
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Google Voice is Now GA For Canada

May 22, 2020

Latest comments

Unified Communications Market – Get Ready for Ambient Communications

Hi Rob: We have seen lot of advancements in the UCC technology in the last 5 years, SaaS offerings in CC and UC by many vendors in the market, the COVID-19 forced businesses to ac…

19:37, 23 May 2020

Ian Hunter Joins UC Today Team

Hi Ian: Welcome onboard. Wishing you all the best for your new position in the editorial team in UCToday. We are confident that your years of experience in UCC will bring in diffe…

19:01, 19 May 2020

Collaboration

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Zoom Acquires Keybase to Beef Up Encryption

May 22, 2020
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Clearing the Vision for the Move to UC and...

May 22, 2020
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Sustainability and Profitability, Synonymous with...

May 21, 2020
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NFON Announce Online Conference for Channels

May 21, 2020
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Crestron Sets New Collaboration Standard

May 22, 2020

Latest comments

Zoom Acquires Keybase to Beef Up Encryption

Hi Moshe: Thank you for the updates. With the widespread adoption of collaboration tools, It is heartening to see that all our communications are becoming secure which is paramoun…

17:09, 22 May 2020

New Video Meetings Service from Sangoma

Sangoma meet video meeting service is good and seems to be at par with likes of Webex, R-HUB HD video conferencing servers, Zoom etc.

13:42, 21 May 2020

Contact Centre

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Omilia Raises $20 Million for AI Innovation

May 21, 2020
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Introducing Talkdesk Academy and CXTalent

May 20, 2020
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Omni-Channel Analytics – Data Driven CX

May 20, 2020
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Overhauling the Contact Centre in the UK

May 18, 2020
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Critical Metrics: Managing a Business, Retaining...

May 15, 2020

Latest comments

Overhauling the Contact Centre in the UK

Frustratingly accurate assessment. There are hundreds of contact centres out there still not embracing better CCaaS tech. The really crazy thing is we (the ccaas software vendors…

16:30, 22 May 2020

Endpoints

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Business Phones 101 – Your Essential Guide

May 21, 2020
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Poly CCX Series Review: Exploring the Range

May 20, 2020
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Poly Trio C60 Review: The Trio for Teams

May 15, 2020
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Endpoints 101 – Navigating Your Way Around the...

May 13, 2020
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WHAT Word Costs Your Business the Most?

May 7, 2020

Latest comments

Poly vs Jabra Headset Comparison 2019

10 our 10 times, Poly wins hands down. 1. It is the headset that NASA uses today. Neil Armstrong said his famous words "a small step for man..." on a POLY / Plantronics headset …

21:42, 21 May 2020

Poly CCX Series Review: Exploring the Range

When will the WiFi dongle be available for these phones?

11:38, 20 May 2020