Latest News
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International Market Overview with Dominic Black, Senior Analyst, Cavell Group
Which Countries Are Ready to Embrace the Future? Dominic Black of Cavell Group looks into it with Rob Scott. More
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The Automatic Advantage: Automation in the Contact Centre
As contact centres search for new opportunities to improve efficiency and productivity, “robotic process automation” could be the key to success. More
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Modality Systems Diagnostics Review: Making the Most of Microsoft
We dive into the potential of the Modality Systems Diagnostics solution to help provide constant improvements to Microsoft collaboration services. More
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Ericsson-LG’s Top Tips on Choosing your UC Deployment Model
As the communication space becomes more diverse, companies everywhere are searching for the best way to make the most out of their UC services. More
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Driving Employee Success, Regardless of Where they Work
Claire Tibbits, Head of Marketing, Plantronics UK & Ireland & Multi-Country Regions looks into remote working and ensuring that team members have the right collaboration tools. More
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ForgeServe Powering Providers Globally
ForgeServe are enabling a host of innovative features and benefits for customers across the vendor landscape, at all the different levels. More
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Meet the Judges – UC Awards 2018
We have pleasure in announcing the judges for UC Awards 2018. View their profiles here. Tim Banting, Dave Michels, Blair Pleasant, Matthew Townend. More
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Team Collaboration – Technology Track August 2018
Team Collaboration apps made it big in 2017 and in 2018 they’re gaining ground and popularity, with millions and millions of daily users – are YOU using collaboration yet? More
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Video Roundup: Customer Contact Week 2018
A special video roundup of Customer Contact Week 2018 from the team at UC Today.
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UC Today Launch Inaugural UC Awards – Apply Now!
Applications are invited from the most disruptive & innovative companies across the UC&C industry for our inaugural digital awards event. The deadline for entries is 31st August, 2018. More
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NEC’S Mobile Momentum From Nimans
Nimans is hailing a new mobile solution from NEC which is set to have a major market impact. More
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Virsae Ready to Take Off as a Microsoft Co-Sell Ready Partner
Unified communications (UC) service management provider, Virsae, has achieved the coveted Co-Sell Ready designation through the Microsoft One Commercial Partner Program. More
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Introducing Ascom’s Innovative IP-DECT Offering
We explore the full selection of IP-DECT products available from Ascom and discuss what you can accomplish with them. More
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How Team Apps Help to Drive Digital Transformation Strategies
In the era of digital transformation, team applications could help you to stay ahead of the curve and empower your employees. More
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Communicate Better makes second acquisition in a month with Telemaxx
The leading converged technology provider is set to expand its geographical coverage across the UK, and the signing of Telemaxx marks the company’s second acquisition in a month. More
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MessageBird Introduces Programmable Conversations
MessageBird has announced Programmable Conversations, the API for unifying customer interactions across multiple channels into a single conversation thread. More
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Co-Opetition is Key for Pragma
Pragma recently hosted their fifth Partner Council meeting at the home of Formula One team Sahara Force India, Silverstone. More
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The Future is Now: Everything You Need to Know About HoloLens
Enter the world of mixed reality with Microsoft HoloLens. Here’s everything you need to know about the futuristic product. More
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BlueJeans Drives Partner Growth & Profitability – Expands Channel Program
BlueJeans Network, creator of the first cloud service to connect desktops, mobile devices and room systems in one video meeting, has introduced a new tiered plan and a significant expansion of its channel program. More
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Artificial Intelligence in Your Inbox with Knowmail
UC Today speak to Knowmail to find out about their innovative use of AI in email inboxes. More
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Mitel Reveals Positive Results for Q2 of 2018
Mitel recently revealed the results of its second quarter for the financial year of 2018, showing higher revenues and a stronger net result. More
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Out Loud: Wire – The World’s Most Secure Collaboration Platform
The CEO of Wire, Morten Brogger, joins Patrick on the podcast to discuss the security of modern collaboration platforms. More
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Plantronics Manager Pro: Handling your Headset Investment with Style
We dive into the features and possibilities of Plantronics’ innovative headset management system for incredible audio. More
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G Suite Calling: Google Rolls Out an Enterprise Version of Google Voice
Google is delivering a new “Enterprise” version of their Google Voice application to the market. What should we expect? More
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Rising Gig Economy: Agents Show Strong Interest in Working On-Demand
According to Aspect Software’s second annual 2018 Agent Experience Index, customer service agents might be the next wave of workers who want the option of an ‘on-demand’ job. More
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RingCentral Wins 2018 API World Award for Communications APIs
RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, was awarded the 2018 API Award in the Communications APIs category by API World. More
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RIP Endless Emails: Can Team Collaboration Finally Kill the Inbox?
What does the rise of the collaboration tool mean for email? Is the era of the inbox finally over? Let’s look at the facts. More
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UC Inspiration from Microsoft Inspire: Key Takeaways from Tim Field
We had an opportunity to speak with Tim Field, the Country Manager at PeterConnects, about the latest UC lessons from Microsoft Inspire. More
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Ooma Announces Wireless Freedom in a Desk Phone
Ooma, a smart communications platform for businesses and consumers, today announced the Ooma DP1 Wireless Desk Phone for its Ooma Office business customers. More
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Nuvola Distribution Announce Partnership with Braxtel Communications
Nuvola Distribution, a leading EMEA distributor, has announced another addition to its unified communications and network product portfolio, by becoming a strategic distributor for Braxtel Communications. More
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VidyoConnect Review: Making Every Connection Count
An enterprise-level meeting solution for better communication and collaboration, we take a look at the features and solutions that VidyoConnect can offer. More
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Microsoft Teams’ Intelligent Communications Plan
Microsoft Teams has grown drastically in the last year. To celebrate, the company is introducing a new intelligent communications plan More
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