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Unified Communications

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Reducing TCO with Modular SD-WAN

June 19, 2019
Avatar Rebekah Carter

Maintel Makes Multi-Million Investment into Cloud

June 18, 2019
Avatar Rebekah Carter

thevoicefactory Rebrands to Evolve IP

June 18, 2019
Avatar Rob Scott

Voxbone Offers Instant Connectivity in 460 Places

June 17, 2019
Avatar Rebekah Carter

Veritas: Almost Half of All Data is Dark

June 14, 2019
Avatar Rebekah Carter

Latest comments

Discover Remote Working: The Reality for 50% of Workers

Interesting statistics! I've started as one-two days remote worker, then went totally remote and now I'm working in freelance team at beesy.pro. BTW, supporting a remote team it's …

11:54, 07 Jun 2019

Sell, Sell, Sell! With Dialpad’s Latest Innovation

Very cool application of technology. Really powerful sales tool with a fantastic ROI.

16:46, 31 May 2019

Collaboration

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Cisco Webex Teams Review: Teamwork, Anytime, Anywhere

June 19, 2019
Avatar Rebekah Carter

Microsoft Kaizala vs. Microsoft Teams: The Difference?

June 18, 2019
Avatar Rebekah Carter

Cisco Jabber to Mirror Webex Teams & Get AI Boost

June 11, 2019
Avatar Rebekah Carter

What’s New to Cisco Webex Teams?

June 11, 2019
Avatar Rebekah Carter

WhatsApp: The App That Changed Messaging

June 6, 2019
Avatar Rebekah Carter

Latest comments

Microsoft Kaizala vs. Microsoft Teams: The Difference?

The group messaging feature at Kaizala app is what got me in. It allows unlimited members on its groups. The feature is going to give a tough time to Facebook groups which more or …

15 hours ago

Microsoft Kaizala vs. Microsoft Teams: The Difference?

I very much doubt that Kaizala was "designed" to be a compliment for Teams, I think that given both solutions originated from different departments it's now "positioned" as a compl…

11:16, 18 Jun 2019

Contact Centre

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Contact Centres Undergoing Transformation Through AI

June 20, 2019
Rene Millman Rene Millman

Meeting Rising Expectations for Customer Experience

June 17, 2019
Avatar Rebekah Carter

Calabrio Acquires Teleopti for CX Intelligence

June 14, 2019
Avatar Rebekah Carter

Talkdesk Hybrid Spaces Launched During CX Tour London

June 14, 2019
Avatar Patrick Watson

Verint Launches New Voice of the Customer Cloud Solution

June 13, 2019
Rene Millman Rene Millman

Latest comments

Five9 Reports Best Year Ever

Shouldn't we expect a company as young as Five9 in a market that's as under-penetrated as cloud contact center to have its "best year ever" every year for the next several years? …

18:11, 14 Jun 2019

Top 5 Benefits of AI-Powered Customer Service

True indeed! AI has made its position in the top of every field! It is everywhere! Many companies have already recognized the power of AI in improving their customer experience. In…

09:55, 30 May 2019

Endpoints

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Snom Introduces New Entry-Level Model

June 14, 2019
Avatar Rebekah Carter

Sennheiser MB 360 UC Headset Review

June 13, 2019
Avatar Rebekah Carter

Conference Phone Reviews 2019

June 11, 2019
Avatar Rebekah Carter

Google Glass is Back and Ready for Business

June 3, 2019
Avatar Rebekah Carter

Virtual Assistants vs. High-End IP Phones

May 31, 2019
Avatar Rebekah Carter

Latest comments

Google Glass is Back and Ready for Business

I'd definitely like a pair of these...

15:14, 03 Jun 2019

VTech ErisStation VCS754 SIP Conference Phone Review

[…] thorough UC Today review of the VTech VCS754 praised the sound quality and flexibility of the wireless speakerphone […]

22:09, 20 Mar 2019