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Unified Communications

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Huge Learning Opportunity at SkySwitch’s Vectors...

October 22, 2019
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Big News You May Have Missed

October 21, 2019
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5G and SD-WAN will Unlock Communications’ True...

October 18, 2019
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UC Trends 2020 – UC Market Insights from...

October 18, 2019
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Bandwidth: Migrating to the Cloud? Road-Test UCaaS...

October 17, 2019

Latest comments

UCaaS Leader Mitel gets New CEO

Good point well made Ian.

05:37, 08 Oct 2019

UCaaS Leader Mitel gets New CEO

The only thing I would like to add is that it's great to see a woman appointed to lead this global brand. Mary McDowell has lots of experience in this field and I wish her every su…

16:17, 07 Oct 2019

Collaboration

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UC Trends 2020 – GM of Microsoft Teams on...

October 23, 2019
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Are Snoopers Spying on Your Meetings?

October 22, 2019
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OnBoard Review: Better Board Meetings

October 20, 2019
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Cisco Webex Share Review: Anytime, Anywhere Screen...

October 18, 2019
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Edify Labs Raises $10 Million in Seed Funding

October 18, 2019

Latest comments

Is Microsoft Teams Killing Slack?

I am in 100% agreement with you Michael. I don't use Microsoft at my company, so I can't comment first hand. However I have witnessed plenty gnashing of teeth at customer sites …

16:54, 17 Oct 2019

Is Microsoft Teams Killing Slack?

Michael, I am in 100% agreement with you. I don't use MSoft in my company, so won't even try to compare. However I've seen a lot of gnashing of teeth at our customers' sites over…

16:52, 17 Oct 2019

Contact Centre

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Human and AI in Perfect Harmony: Contact Centre for...

October 23, 2019
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Genesys Outlines Hyper-Personalised Experiences to...

October 18, 2019
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Kakapo Systems Release Call Back Queues

October 18, 2019
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UC Trends 2020: Customer Experience (CX) Roundtable

October 18, 2019
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Who’s Leading Gartner’s CCaaS Magic...

October 17, 2019

Latest comments

Who’s Leading Gartner’s CCaaS Magic Quadrant 2019?

Why was Cisco dropped from the report? A quote from the official report: Cisco (BroadSoft) — According to Gartner’s internally developed estimations, Cisco (BroadSoft) did not…

07:59, 19 Oct 2019

Essential Features in Contact Centre Solutions 2020

Perfectly fine suggestions but not very 2020. Agent stats, SBR and call blending should be standard not aspirational. What about webchat, AI, WFM, Gamification? Removing the m…

16:15, 07 Oct 2019

Endpoints

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Spectralink Smartphone Achieves New Certification

October 21, 2019
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Poly vs Jabra Headset Comparison 2019

October 10, 2019
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Yamaha YVC-300 / YVC-330 Review: Collaborate Anywhere

October 9, 2019
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Snom Boosts M-Series DECT Range

October 8, 2019
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Grandstream GXV3380 Video Phone Review – See the...

October 2, 2019

Latest comments

Poly vs Jabra Headset Comparison 2019

I personally prefer Jabra 9 times out of 10. I have a Jabra Evolve 75 that a rep gave me that I absolutely love. Active noise cancellation and active listening capabilities is gr…

14:13, 14 Oct 2019

Google Glass is Back and Ready for Business

I'd definitely like a pair of these...

15:14, 03 Jun 2019