Latest News
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#ConnectCentral18 – Day Two at RingCentral Customer Conference
Balancing customer-delighting interfaces, enterprise grade admin, a single comms app and a rich open platform are key acts when innovating throughout all products in the RingCentral portfolio. More
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RingCentral’s Plan for Dimelo Post Acquisition
Rather than focusing on best of breed functionality in one specific silo, Sahil said RingCentral aims to be the perfect storm in the communication and collaboration space. More
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Judges Announced for Crestron Integration Awards 2019
Applications for the annual competition are now open, and integrators, service providers and consultants within the EMEA region are all eligible to enter. More
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#ConnectCentral18 – Day One at RingCentral Customer Conference
“RingCentral is about making real teams more productive, even on the football field”. More
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Out Loud: Ericsson-LG Enterprise GPC 2018, Bringing the Family Together
Listen to our podcast recorded during Ericsson-LG Enterprises Global Partner Conference with their CEO Patrick Johansson and VP for Sales and Marketing Ahed Alkhatib. More
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Ericsson-LG Enterprise Partner ‘Family’ Rewarded at GPC 2018
More than 100 hundred partners travelled to the jewel of the Adriatic, Dubrovnik, for the Ericsson-LG Enterprise Global Partner Conference 2018 event. More
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Out Loud: Microsoft’s Migration to Teams
We hear from Microsoft about their own internal migration from Skype for Business to Microsoft Teams.
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BroadSoft Connections 2018 Commences!
BroadSoft Connections 2018, one of the unified communication industry’s leading events, got underway today in Miami, Florida. More
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Out Loud: Customer Success Superstar Nicolle Paradise
Nicolle Paradise, who is one of 7 Influential Women in Customer Success You Should Be Following, is the guest on today’s Out Loud. More
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News Galore from Talkdesk at Opentalk18
UC Today bring you all the latest news from Talkdesk after their user conference, Opentalk18, closed yesterday. More
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AudioCodes Huddle Room Solutions Review: Big Audio, Small Spaces
AudioCodes has released an effective system for superior audio quality in small meeting spaces. Here’s everything you need to know. More
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Out Loud: Start Your Strategy with CPaaS
Alcatel-Lucent Enterprise and the Cavell Group join Patrick on the podcast to discuss the rising influence of CPaaS platforms throughout the industry. More
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Opentalk18 Open for Business!
UC Today are on site in San Francisco at Opentalk18, Talkdesk’s annual user conference, to bring you all the news. More
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What Does the Future of Contact Centre Look Like?
We spoke to industry analysts MZA about their predictions for the future of the contact centre market. More
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The Changing State of the Communications Service Provider
Today’s service providers need to make sure that they’re doing everything they can to remain agile. This means backing the right horse with vendor platforms. More
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Out Loud: UC Awards 2018 – Plantronics and Polycom are ‘Twins Separated at Birth’
As part of our 2018 UC Awards we speak to award nominees Plantronics and Polycom about their last 12 months, and their plans for 2019. More
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Microsoft Teams at Ignite – What Was Announced?
Microsoft introduced a slew of updates for Microsoft Teams at their Ignite conference, designed to make the tool better than ever. More
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Avaya: A Safer Pair of Hands?
A feature interview with Avaya’s CEO, Jim Chirico, where we examine their position in the market. More
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Download our New UC&C Smart Guide
The way we connect is changing. What does UC&C bring to the digital workforce? Read our latest Unified Communications & Collaboration Smart Guide. More
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UC Awards 2018 WINNERS Announced
Come and meet the winners of our debut awards ceremony, the UC Awards 2018! Did your company make the top spot? More
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CPaaS gets Simplified with New Platform from CafeX
CafeX launches new Enablement Platform in a bid to simplify the deployment of CPaaS solutions for enterprises. More
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BroadSoft Connections News: Cisco Concentrating on Collaboration
From Miami, Florida, UC Today bring you all the latest news relating to the Cisco collaboration portfolio. More
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The Role of Telecom APIs in CSP Digital Transformation Efforts
Cloud communication services are becoming an integral part of digital transformation efforts because they offer improved methods and new channels to engage with customers. More
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Catching Up with Dialpad following TalkIQ acquisition
With VoiceAI, the complexities of deploying real-time speech recognition disappear. You no longer need to be able to code and there is no need to integrate multiple systems into your voice platform. More
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NewVoiceMedia Named in FT Future 100 for 2018
Leading provider of cloud contact and sales solutions, NewVoiceMedia, was recently named in the FT Future 100 list compiled by Statista and the Financial Times. More
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The EU Keeps One Foot on the Ground as Cloud Soars say Cavell
Recent EU Cloud Comms research from Cavell shows that cloud is bigger than ever, but the EU may not be entirely open for adoption. More
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Workplace to Split from Facebook.com
Workplace by Facebook looks set to finally take on the big boys by putting a firm line between the consumer and business applications. More
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Westcon Continues to Invest in Phenomenal Growth
Leading international distributor Westcon-Comstor is investing in additional growth strategies this month, with updated partnerships and new facility. More
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Optimising UI and UX – The Key to Successful Collaboration
Lyndsay Cook, SVP of Marketing and Demand Generation at PGi discusses how choosing the right, intuitive tools can make all the difference to successful collaboration. More
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Logitech – The 4K View on Video Conferencing
“Exactly what the analysts predicted has come true, and the huddle room market is still growing”. More
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Consumers May Have a Soft Spot for Bots According to Genesys Survey
According to Genesys, consumers may not be as opposed to the rise of the chatbot as you think. 76% of customers are happy to turn to digital support channels. More
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Nuvias Introduces Intelligent Dolby Conferencing
High-value distribution business, Nuvias, recently signed a new agreement to deliver intelligent Dolby conferencing to the business world. More
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Dropbox and Zoom Announce New Strategic Partnership
Leader in video communications, Zoom recently announced a new strategic partnership with Dropbox, a company renowned for their file sharing solutions. More
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Cisco Vulnerability Discovered in Webex Teams
In order to continue to appeal, and penetrate the enterprise markets further, collaboration apps like Cisco Webex Teams need to ensure security is top of their agenda. More
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Tetcom Transforms their Business with Audio Productions
Tetcom are one of the leading telecommunications providers in the UK and they have transformed their business with the help of Audio Productions. More
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Royole Unveils World’s First Foldable Phone – Beating Huge Competition
After months of debate over which leading vendor will be the first to create a foldable phone, little-known company, “Royole” introduces the FlexPai. More
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