fbpx

Unified Communications

View all

Formation Tech Discusses Avaya’s Route to Cloud

July 12, 2019

Moving into The Future with Mitel

July 12, 2019

Our New CPaaS Smart Guide is Here – Download it...

July 3, 2019

LogMeIn Introduces Grasshopper Connect

July 16, 2019
video icon

APIdays Amsterdam Founders Launch Apiology

July 15, 2019

Latest comments

Twilio to Dominate CPaaS in 2019

Questionable. Twilio is surely stronger in North America while Twilio competitors have a wider presence in Europe and other parts of the world. Apart from the location, there are s…

11:44, 15 Jul 2019

Should Chatbots be Sexless?

Great article Moshe. Personally, I think they should be selectable - what do you want, Mr (or Ms) Customer? I suspect it isn't about the female gender being seen as servile, just t…

10:27, 02 Jul 2019

Collaboration

View all

Zoom Security Issue: UC Unicorns Aren’t Invincible

July 11, 2019

Poly’s Polycom Studio Review: Built for Big Ideas

July 8, 2019

Centile ISTRA – Simple Enterprise Collaboration

July 5, 2019

The Collaboration Evolution

July 5, 2019

Out Loud: Microsoft Teams to Replace Kaizala

July 5, 2019
video icon

Latest comments

Zoom vs. Skype for Business – Dealing with the Dilemma

Great; I look forward to the Teams vs. Zoom comparison. Thanks!

15:51, 26 Jun 2019

Zoom vs. Skype for Business – Dealing with the Dilemma

Thanks for the comment Robert and a good point made. We chose to compare the 2 products because of the sheer amount of organisations still on Skype for Business and the conundrum t…

13:52, 26 Jun 2019

Contact Centre

View all

Our Latest Contact Centre Buyer’s Guide is Out Now

July 3, 2019

Out Loud: The Inside Track on Xarios Dimensions

July 2, 2019
audio icon

UJET Reveals New Enhancements to Customer Support Platform

July 16, 2019

Employees are Ready to Embrace Automation Tech

July 16, 2019

Talkdesk Accelerates DX with Talkdesk Boost

July 12, 2019

Latest comments

The Automatic Advantage: Automation in the Contact Centre

"automation tools like RPAs that handle small, everyday tasks help to ensure that your key employees have more time to respond to significant customer needs in a more focused way."…

20:21, 25 Jun 2019

Five9 Reports Best Year Ever

Shouldn't we expect a company as young as Five9 in a market that's as under-penetrated as cloud contact center to have its "best year ever" every year for the next several years? …

18:11, 14 Jun 2019

Endpoints

View all

5G? We’re Not Ready!

July 15, 2019

Introducing Carrier-Grade IP Phones from Grandstream

July 4, 2019

Snom Introduces New Entry-Level Model

June 14, 2019

Sennheiser MB 360 UC Headset Review

June 13, 2019

Conference Phone Reviews 2019

June 11, 2019

Latest comments

Google Glass is Back and Ready for Business

I'd definitely like a pair of these...

15:14, 03 Jun 2019

VTech ErisStation VCS754 SIP Conference Phone Review

[…] thorough UC Today review of the VTech VCS754 praised the sound quality and flexibility of the wireless speakerphone […]

22:09, 20 Mar 2019