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Unified Communications

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Bandwidth Revolutionises Number Porting

September 18, 2019
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Gartner UCaaS Magic Quadrant: 2019 Round Table

September 10, 2019
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An Enterprise Guide to UC Management – Part 2

September 19, 2019
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Cloud Comms Market Competition Heating Up

September 19, 2019
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Recognition for Fuze: Bespoke Enterprise Solutions

September 18, 2019

Latest comments

Learning the Lessons from Cloud Comms Summit 2019

Cavell have been promoting education around SD-WAN for a number of years and service providers are starting to recognise the value of this.

13 hours ago

Learning the Lessons from Cloud Comms Summit 2019

Great to see SD WAN being mentioned, I look forward to Cavell being a mentioned as thought leader in this space in the not too distant future

18:40, 15 Sep 2019

Collaboration

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Twilio SendGrid – Cut Through Email Marketing...

September 18, 2019
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Fuze and Slack Collaborate

September 17, 2019
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Make Remote Meetings Smarter: Kandao Meeting

September 17, 2019
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Highfive Continues to Innovate in UC

September 17, 2019
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Webex Teams – New Design & Functionality

September 13, 2019

Latest comments

Introducing Viber For Business

Very insightful and informative post. Absolutely agree that viber has an incredible potential and can reap extensive rewards if viber marketing strategies are planned and executed …

07:06, 05 Sep 2019

Discover Cognitive Collaboration: The Solution to Improve Tasks for 95% of Workers

"Not only does cognitive collaboration lead to better experiences for employees, but it also improves the level of customer care that a business can give too. " - exactly on point!…

14:25, 05 Aug 2019

Contact Centre

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Akixi: Omni-channel is Key to Flourishing

September 18, 2019
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Genesys Names Foehn ‘EMEA Cloud Partner of the Year’

September 17, 2019
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AI in the Contact Centre – Round Table Discussion

September 13, 2019
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Five9: What Great CX Means

September 18, 2019
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Cisco – Collaboration to Cognitive Conversation

September 18, 2019

Latest comments

The Future of Customer Experience: Chatbots and AI?

do believe that the AI-driven technology Chatbots is becoming more and more meaningful to brands and even individuals. A unique way to engage with brands and get your questions ans…

3 hours ago

Should Chatbots Appear Human?

Great article. And I totally agree with the author's statement - "in the customer experience environment, the key to successfully using human elements with chatbots could be in fig…

16 hours ago

Endpoints

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Snom D385 IP Phone Review – The Best Yet?

August 23, 2019
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Snom Brings Flexible DECT to Business Environments

August 21, 2019
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Grandstream GWN7600 WiFi Access Point Review –...

August 20, 2019
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Grandstream DECT Bundle Review – Zero Config...

August 6, 2019
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Sennheiser Finds 29 Percent of Workers Use Audio to Focus

August 2, 2019
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Latest comments

Google Glass is Back and Ready for Business

I'd definitely like a pair of these...

15:14, 03 Jun 2019