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Unified Communications

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IP Phone Security: Dealing With the Complexity of Choice

December 13, 2019
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New UC Today Media Kit Out Now

December 13, 2019
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UC Trends 2020: Finding a UCaaS Platform

December 13, 2019
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Understanding What the CPaaS Hype is All About

December 12, 2019
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Layoffs at Fuze: Quarter of Workforce Affected Globally

December 11, 2019

Latest comments

Big News You May Have Missed

The world is waiting for Microsoft to release it's calling APIs so contact centres can integrate natively, any day now!

07:48, 02 Dec 2019

Compete this Christmas with UC Advocates

Portal TV by Facebook, quite a cool piece of equipment for the price.

07:47, 02 Dec 2019

Collaboration

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Data Loss Prevention in Video Communications

December 13, 2019
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The Role of People Insights in Collaboration

December 13, 2019
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Profit Before People? 40% Layoffs at BlueJeans

December 9, 2019
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Evolve IP UK Launches Voice2Teams

December 9, 2019
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Cisco Delivers Enhancements to Webex Meetings App

December 11, 2019

Latest comments

Cisco & Zoom – It’s Not All Rainbows & Sunshine in Collab

The troubling aspect for me has to do with the fact that this vulnerable URL was masked to look like it was a Cisco internal GUI. They ripped Cisco's logo and tried to make it look…

17:47, 27 Nov 2019

News You Missed From Microsoft Ignite Last Week

Microsoft - remarkable agile for a giant...

15:25, 15 Nov 2019

Contact Centre

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Hype vs Reality: Tollring Talks 2020 Tech Trends

December 13, 2019
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Enghouse: Contact Centre Integration for MS Teams

December 13, 2019
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RingOver Highlights Key Features for Call Centre Success

December 10, 2019
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The Future of Digital Customer Engagement for Telcos

December 10, 2019
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UC Trends 2020: Gartner Predicts Consolidation in...

December 12, 2019

Latest comments

Who’s Leading Gartner’s CCaaS Magic Quadrant 2019?

Why was Cisco dropped from the report? A quote from the official report: Cisco (BroadSoft) — According to Gartner’s internally developed estimations, Cisco (BroadSoft) did not…

07:59, 19 Oct 2019

Essential Features in Contact Centre Solutions 2020

Perfectly fine suggestions but not very 2020. Agent stats, SBR and call blending should be standard not aspirational. What about webchat, AI, WFM, Gamification? Removing the m…

16:15, 07 Oct 2019

Endpoints

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UC Trends 2020: IP Phone and Headset Strategies

November 29, 2019
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Grandstream Reveals New Dual-Screen IP Phone

November 21, 2019
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Introducing Snom Velocity, a Firmware Evolution

November 1, 2019
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Snom: Europeans Still Love Their Deskphones

November 1, 2019
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Spectralink Smartphone Achieves New Certification

October 21, 2019

Latest comments

Is it the End of the Line for Desk Phones?

"More than just a handset, UC applications mean that new business media handsets are supporting the UC revolution rather than competing with it." Good point and one that phone v…

15:33, 23 Oct 2019

Is it the End of the Line for Desk Phones?

"With millennials already making up the largest generational workforce in the UK, it should be no surprise that a recent report from Ofcom showed that phone calls have started decl…

15:31, 23 Oct 2019