fbpx

Unified Communications

View all
ratio

What Happened at AWS re:Invent 19?

December 6, 2019
ratio

Centile + Swyx = Reseller Gold

December 6, 2019
ratio

CPaaS is Where the Magic Happens says ALE

December 5, 2019
ratio

Big News You May Have Missed

December 2, 2019
ratioPlay Icon

The Power of Integration and APIs

December 5, 2019
video icon

Latest comments

Big News You May Have Missed

The world is waiting for Microsoft to release it's calling APIs so contact centres can integrate natively, any day now!

07:48, 02 Dec 2019

Compete this Christmas with UC Advocates

Portal TV by Facebook, quite a cool piece of equipment for the price.

07:47, 02 Dec 2019

Collaboration

View all
ratio

How to Improve Team Collaboration in 2020

December 6, 2019
ratio

Nuvias Teams up with Lifesize on 4K Systems

December 6, 2019
ratio

Future of Work Trends: Transparent Collaboration

December 5, 2019
video icon
ratio

Are You Ready for Cognitive Collaboration?

December 4, 2019
ratio

A New Level of Collaboration: Innovating in Intelligent UC

December 3, 2019
video icon

Latest comments

Cisco & Zoom – It’s Not All Rainbows & Sunshine in Collab

The troubling aspect for me has to do with the fact that this vulnerable URL was masked to look like it was a Cisco internal GUI. They ripped Cisco's logo and tried to make it look…

17:47, 27 Nov 2019

News You Missed From Microsoft Ignite Last Week

Microsoft - remarkable agile for a giant...

15:25, 15 Nov 2019

Contact Centre

View all
ratio

Spearline: Celebrating 10 Years of CX Excellence

December 4, 2019
ratio

Join Five9’s Live Webinar for Contact Center Predictions

December 2, 2019
ratio

Xarios Partners with Audian for Cloud Call Analytics

December 2, 2019
ratio

Theta Lake Webex Integration: Built-in Compliance and...

December 2, 2019
ratio

PCI Pal Selected for Avaya DevConnect Program

December 6, 2019

Latest comments

Who’s Leading Gartner’s CCaaS Magic Quadrant 2019?

Why was Cisco dropped from the report? A quote from the official report: Cisco (BroadSoft) — According to Gartner’s internally developed estimations, Cisco (BroadSoft) did not…

07:59, 19 Oct 2019

Essential Features in Contact Centre Solutions 2020

Perfectly fine suggestions but not very 2020. Agent stats, SBR and call blending should be standard not aspirational. What about webchat, AI, WFM, Gamification? Removing the m…

16:15, 07 Oct 2019

Endpoints

View all
ratio

UC Trends 2020: IP Phone and Headset Strategies

November 29, 2019
ratio

Grandstream Reveals New Dual-Screen IP Phone

November 21, 2019
ratio

Introducing Snom Velocity, a Firmware Evolution

November 1, 2019
ratio

Snom: Europeans Still Love Their Deskphones

November 1, 2019
ratio

Spectralink Smartphone Achieves New Certification

October 21, 2019

Latest comments

Is it the End of the Line for Desk Phones?

"More than just a handset, UC applications mean that new business media handsets are supporting the UC revolution rather than competing with it." Good point and one that phone v…

15:33, 23 Oct 2019

Is it the End of the Line for Desk Phones?

"With millennials already making up the largest generational workforce in the UK, it should be no surprise that a recent report from Ofcom showed that phone calls have started decl…

15:31, 23 Oct 2019