This Week: Cisco's AI Workplace Push Meets New Devices
Cisco has brought AI agents, room devices and workplace data together at WebexOne, while Microsoft and HP have launched new systems designed for local AI. This week's updates show how workplace technology is becoming more capable, but also more complex for IT teams to manage.
Christopher Carey · 9 Oct 2026
Cisco vs Microsoft Teams Rooms: The Room Management Battle
Cisco Webex Control Hub and Microsoft Teams Rooms Pro Management now cover the same ground: deployment, AI fault detection, mixed-platform rooms and analytics. Microsoft has just pulled Android devices into one portal. Neither has published proof it cuts IT workload.
Rebekah Carter · 25 Sept 2026
Logitech Spot Now Integrates With 10 Workplace Platforms
Logitech's presence and environmental sensor can now integrate with 10 workplace management platforms, including Zoom, VergeSense, and Robin. This will give enterprises more ways to automate rooms and analyze space - helping them to optimize their office.
Sean Nolan · 22 Sept 2026
UC Awards 2026 Spotlight: Introducing The EX Layer
The new Employee Experience layer at the UC Awards 2026 recognizes the platforms helping organizations attract and retain top talent. Discover how to prove your technology drives genuine workplace transformation and learn what our judges want to see.
Sean Nolan · 7 Sept 2026
UK Weighs New Curbs on Employee Surveillance Tools
The UK is consulting on stronger safeguards for workplace monitoring technology, from keystroke logging and screen capture to AI-driven decisions. As employee surveillance becomes more common, the debate is shifting from productivity gains to privacy, transparency and worker voice
Christopher Carey · 26 Aug 2026
Cornerstone Finds HR and IT Need to Coordinate on AI as Employees Struggle to Prepare for Change
Cornerstone’s latest research finds HR and IT leaders recognise the need for closer coordination on AI, but a lack of joint planning is leaving employees unprepared for technological change
Kristian McCann · 13 Aug 2026
From ZoomMate to Zoom Spaces: How Zoom Is Building an Intelligent Workplace
Zoom Spaces brings AI-powered meeting rooms, displays and workflow context together as Zoom expands its intelligent workplace strategy.
Sophie Wilson · 12 Aug 2026
Q-SYS Reflect Integration Is Chasing the Workplace Control Layer. Is It Ready?
Q-SYS Reflect integration options give AV and IT teams a fantastic way to manage enterprise estates. What's next on the horizon?
Rebekah Carter · 11 Aug 2026
How Do You Measure Collaboration, Not Just Attendance? Mapiq Has an Answer
The Mapiq Groups tool helps teams plan office days around collaboration, not just attendance. Is this the future of the hybrid workplace?
Sean Nolan · 10 Aug 2026
Cloudflare Q2 Earnings Beat Expectations as AI Growth Meets Workforce Cuts
Cloudflare raised its full-year forecast after a strong Q2, as AI-driven demand accelerates while the company continues to operate with a significantly smaller workforce
Kristian McCann · 10 Aug 2026
Why Talent Decisions Have Become Financial Decisions in the Age of AI
As AI reshapes work, hiring is no longer just an HR responsibility. Draup's Chief Data Officer, Vishnu Shankar, explains why workforce planning has become a financial strategy that reaches the boardroom
Kristian McCann · 10 Aug 2026
The Completion Trap: Why Completion Metrics Are Stalling AI Rollouts
Businesses have long relied on course completion rates to measure the success of workplace learning, but that approach is creating a dangerous disconnect between training and real business outcomes
Kristian McCann · 3 Aug 2026
Workday Integrates EarnIn, Broadening Its Appeal to High-Turnover Workforces
Workday has integrated EarnIn's financial wellness tools into its HR platform, potentially strengthening its appeal among employers with large hourly and high-turnover workforces
Kristian McCann · 30 Jul 2026
Beyond the EPOS IMPACT 1000: Why Device Management Matters at Scale
A new workplace headset made headlines - but EPOS Manager, its device management platform, should not be overlooked.
Sean Nolan · 27 Jul 2026
Quantum Resilience: How to Defend Against 'Store Now, Decrypt Later' Threats
Store now, decrypt later attacks are already underway. See how Cisco, Zoom, and Cellcrypt are building quantum resilience within enterprises.
Sean Nolan · 20 Jul 2026
What Kadence and Archilogic's Partnership Tells Us About the State of Workplace Management
The Kadence Archilogic partnership opens the door for stronger space management solutions, which address intelligent workplace expectations.
Sean Nolan · 20 Jul 2026
What is a Facilities Management Analyst? Turning Workplace Data into C-Suite Insight
Skedda's new report explores the new role of the Facilities Management Analyst. Learn how they can synthesize workplace utilization data.
Sean Nolan · 15 Jul 2026
Cisco President Says AI Will Create Jobs, but the Reality Is More Complicated
Jeetu Patel says AI will expand employment over the next five years, even as the industry continues to cut jobs
Kristian McCann · 15 Jul 2026
It's Coming Home? How Employers Can Manage Their Workforce If England Wins the World Cup
As England edges closer to World Cup glory, new UKG research suggests employers should prepare for a spike in absenteeism, fatigue, and flexible working requests
Kristian McCann · 14 Jul 2026
PwC Cuts Audit Jobs, Highlighting New Workforce Planning Challenge at Enterprises
PwC has become the latest Big Four firm to cut audit jobs, reflecting how lower employee turnover and shifting market conditions are changing workforce planning
Kristian McCann · 13 Jul 2026
Microsoft Lays Off 4,800 in Fresh Cuts That Highlight a New Enterprise Trend
Microsoft's latest round of layoffs is the latest sign that workforce reductions are becoming a strategic tool for reshaping organizations and redirecting investment toward future growth
Kristian McCann · 8 Jul 2026
UC Awards 2026 Categories Announced: 25 Awards Shaping the Future of Work
The official UC Awards 2026 categories are live. Discover the 25 awards defining the future of workplace technology.
Rob Scott · 6 Jul 2026
Kyndryl: AI Ambitions Outpace Workforce Readiness, Putting Business Outcomes at Risk
New Kyndryl research finds AI adoption is accelerating, but workforce readiness and governance are preventing many organizations from realizing the full business value of their investments
Kristian McCann · 2 Jul 2026
PwC Finds AI Is Reshaping Entry-Level Roles, Forcing Firms to Rethink Hiring and Training
PwC’s latest AI Jobs Barometer shows entry-level roles are being reshaped as AI automates routine work, forcing companies to rethink how they hire, train, and develop junior talent
Kristian McCann · 30 Jun 2026
Why Are You Rebuilding the Office in XR Instead of Redesigning Work Entirely?
XR fails when it replicates office workflows instead of redesigning them. Learn how CIOs use XR to transform work, not just move it.
Alex Cole · 30 Jun 2026
Why Can't Your Organisation Redeploy Talent Fast Enough When Priorities Change?
Enterprises hire externally while internal talent goes undeployed. Learn why talent mobility fails and how to fix workforce redeployment.
Alex Cole · 29 Jun 2026
Are You Cutting Office Costs While Quietly Increasing Productivity Loss?
Workplace cost optimization creates hidden productivity losses. Balance office cost vs productivity with a smarter workplace ROI strategy.
Sean Nolan · 25 Jun 2026
From Rooms to Experiences: The Biggest Takeaways from InfoComm 2026
InfoComm 2026 showed AV moving beyond rooms, with smarter spaces, interoperability, AV/IT convergence and meeting equity shaping the future of workplace experience
Marcus Law · 19 Jun 2026
How to Connect Workplace Data Sources That Were Never Designed to Work Together
Discover why workplace analytics fail when data remains siloed. Learn how enterprise data unification connects space and systems effectively.
Sean Nolan · 18 Jun 2026
Why Does Hybrid Work Feel Chaotic Even When Everyone Is “Following the Policy”?
Discover why policy compliance does not guarantee operational efficiency. Learn how to improve hybrid work coordination and performance.
Sean Nolan · 10 Jun 2026
NICE Launches Workforce Empowerment Suite to Manage the Hybrid Human-AI Contact Center
As AI agents become permanent fixtures in contact centre operations, NICE is giving enterprise leaders the tools to manage humans and AI agents as one unified workforce — under a single performance standard
Kristian McCann · 10 Jun 2026
Why Do Employees Resist XR Workspaces Even When the Technology Works Perfectly?
Employees resist XR workspaces due to discomfort, cognitive load, and usability friction. Here’s how IT leaders design for adoption.
Alex Cole · 9 Jun 2026
UKG Pushes Workforce Orchestration as the Next Battleground for Frontline Workforce Platforms
UKG adds real-time workforce orchestration tools, shifting WFM from reporting to in-shift action on labor cost, coverage, and compliance.
Alex Cole · 9 Jun 2026
Why Does Skills-Based Hiring Collapse the Moment a Real Candidate Enters the Process?
Skills-based hiring collapses when real candidates enter the funnel. Learn how to embed skills into screening, interviews, and offers.
Alex Cole · 8 Jun 2026
UC Awards 2026 - Recognizing the Future of Work
UC Awards 2026 returns to recognize the platforms, leaders, and innovations shaping workplace technology, employee experience & modern work.
Rob Scott · 8 Jun 2026
Only 5% of Companies Are Closing the AI Productivity Gap. Asana Thinks It Knows Why.
Asana's new Agentic Work Management platform puts humans and AI agents on the same plan, with the same context, under unified governance.
Marcus Law · 8 Jun 2026
Your Office Isn’t Underused - It’s Just Not Delivering Any Measurable Business Value
Discover why workplace utilization vs productivity metrics fail. Learn how enterprise workplace analytics drive true business value.
Sean Nolan · 4 Jun 2026
Logitech Highlights Six Essential Workplace Data Points Every Enterprise Should Measure
Discover how tracking office space utilization metrics and workplace data analytics helps organizations maximize their real estate potential.
Sean Nolan · 3 Jun 2026
Your Workforce Forecasting Model Is Broken – And It’s Costing You Talent Before You Even Hire
Workforce forecasting fails when headcount plans stay static. Learn dynamic demand planning to prevent hiring whiplash and talent loss.
Alex Cole · 1 Jun 2026
The Pendulum Swings Back: Companies Are Correcting Their Office Downsizing "Overshoot"
JLL's earning call highlights that return to office strategies are forcing companies to correct their pandemic downsizing "overshoot".
Sean Nolan · 29 May 2026
The HCM Platform Buying Framework That Prevents You Investing in Expensive Workforce Guesswork
Use this HCM buying framework to avoid costly workforce guesswork. Evaluate platforms by data, adoption, governance, and outcomes.
Alex Cole · 29 May 2026
Is Your Workplace Strategy Optimizing Space Costs While Quietly Increasing Hidden Operational Waste?
Learn how a workplace cost optimization strategy impacts productivity. Evaluate the real estate vs productivity tradeoff before a decision.
Sean Nolan · 27 May 2026
Is Your Productivity Strategy Quietly Increasing Cognitive Load Across Your Workforce?
Many productivity strategies add tools and alerts, raising cognitive load. Learn how to design for focus and cognitive efficiency.
Alex Cole · 27 May 2026
Is Your HCM Strategy Optimizing Headcount Instead of Improving Workforce Impact?
Is your HCM strategy optimizing headcount instead of impact? Metrics and examples to measure workforce productivity and outcomes.
Alex Cole · 22 May 2026
How to Build a Workplace Analytics Model That Connects Space, Behavior, and Business Outcomes
Discover how workplace analytics integration and workforce behavior analytics connect physical space usage with measurable business outcomes.
Sean Nolan · 20 May 2026
AI Real Estate Boom: Why Tech Sector Real Estate Strategy Needs an Operational Upgrade
AI companies are leasing millions of square feet. Discover why a tech sector real estate strategy requires hybrid office utilization data.
Sean Nolan · 18 May 2026
1 in 4 Executive Leaders Have No Formal Metrics for Workplace Productivity - So What Now?
1 in 4 executive leaders have no formal workplace productivity KPIs. Here's what the data says about the modern workplace and what's next.
Sean Nolan · 14 May 2026
Your Task Prioritization Isn’t Broken. It’s Designed to Reward Urgency Over Importance
If your task prioritization strategy is still set up to reward urgency over importance, you're creating your own workflow problems.
Rebekah Carter · 14 May 2026
Why Are Your Offices “Busy” Again but Still Failing to Deliver Productivity Gains?
Offices are busier again, but productivity is not rising. Learn how to measure workplace effectiveness beyond occupancy.
Sean Nolan · 13 May 2026
From Functional Rooms to a High-Performance Workplace: The Platform Decision Teams Rooms Buyers Face Next
Why Teams Rooms buyers need a platform, not just certified meeting rooms: Q-SYS, Microsoft EC1 and software-defined AV for every space. Published on UC Today.
Marcus Law · 13 May 2026
Why Are Employees Blaming “The System” When Your Devices Are the Real Problem?
Employees blame “the system,” but device performance is often the real cause. Learn how IT device management fixes workplace tech issues.
Sophie Wilson · 12 May 2026
Why Does Every XR Pilot Look Impressive but Fail to Scale Across the Business?
Immersive collaboration won’t replace meetings – yet. Here’s when XR boosts outcomes, what you need to deploy it, and what to skip.
Alex Cole · 11 May 2026
Return-to-Office's Hidden Cost: Accommodation Litigation Hits Three-Year High
Return-to-office accommodation litigation is rising as mental health leave and AI workforce planning reshape enterprise risk in 2026.
Sean Nolan · 8 May 2026
Why Does Your Talent Data Look Complete but Fail to Predict Workforce Performance?
Why talent data accuracy fails workforce performance prediction — and how dynamic workforce signals improve planning and insight.
Alex Cole · 8 May 2026
Q-SYS + Microsoft: Why Your Teams Rooms Investment Is Only Half the Story
Learn why Microsoft Teams Rooms is only half the story: Q-SYS unifies lobbies, huddle spaces and venues.
Marcus Law · 7 May 2026
Big UC Update 2026: VOSS
Host Kieran Devlin (UC Today) sits down with Mike Frayne, CEO at Voss, for the 2026 Big UC Update.
Kieran Devlin · 6 May 2026
Your Workplace Data Isn’t Driving Decisions - It’s Just Making Inefficiency Easier to Ignore
Most workplace analytics dashboards don’t drive action. Learn how workplace analytics decision making & utilization data strategy must evolve.
Sean Nolan · 6 May 2026
Beyond the Video Call: Managing the Total Meeting Room Environment
Crestron says meeting equity depends on room control, with 80 Series touchscreens unifying AV, lighting, shades and climate.
Kieran Devlin · 6 May 2026
From Burnout to Boreout: The Next Challenge Facing Business Leaders in 2026
ActivTrak’s latest data suggests the next challenge for leaders is not overwork, but lack of meaningful engagement
Kristian McCann · 6 May 2026
Your Productivity Stack Isn’t Saving Time – It’s Just Redistributing Work Into More Places
Why productivity tools often shift work instead of removing it, creating more tool sprawl, workflow friction, and hidden admin.
Alex Cole · 6 May 2026