Customer Experience
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Customer Experience

Google Assistant Now Translates 27 Languages

January 17, 2019
Rebekah Carter

MessageBird to Ruffle Twilio’s Feathers?

January 17, 2019
Dominic Kent Dominic Kent

Liveoak Review: Online Coaching Software

January 16, 2019
Rebekah Carter

Ready for Call & Contact Centre Expo 2019?

January 15, 2019
Rebekah Carter

Masergy Shares Communications Predictions for 2019

January 15, 2019
Rebekah Carter

RingCentral Set to Acquire Connect First

January 14, 2019
Ian Taylor Ian Taylor

CPaaS 101 (Communications Platform as a Service)

January 14, 2019
Rebekah Carter

Maintel: “Crowded Tech Space” for 2019

January 14, 2019
Rebekah Carter

CES Vegas Highlights: The Best Tech News

January 11, 2019
Rebekah Carter

Contact Centre 101 – Your Ultimate Guide to CX

January 11, 2019
Rebekah Carter

Delivering an Excellent Omni-channel Experience

January 11, 2019
Guest Blogger Guest Blogger

Ribbon Updates SBC Solutions Strategy

January 10, 2019
Rebekah Carter

Voice First Strategies Set to Elevate the Enterprise

January 10, 2019
Rebekah Carter

TrueConf Releases Open Source App for Video Kiosks

January 9, 2019
Rebekah Carter

What Does the Future Hold for CPaaS In 2019?

January 9, 2019
Dominic Kent Dominic Kent

Clever Customer Engagement – CX Gets Smarter

January 9, 2019
Rebekah Carter

What’s the Next Big Thing in CX?

January 8, 2019
Rebekah Carter

Twilio Discusses Possibilities for 2019

January 7, 2019
Rebekah Carter

Five9 Kicks Off 2019 with New CTO

January 4, 2019
Rebekah Carter

How to Maximise the Margin in Customer Experience

January 3, 2019
Stephen Dykes
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Latest comments

Ready for Call & Contact Centre Expo 2019?

Are YOU going to CCCExpo 2019? If so, we'll see you there - come and say hello!

13:20, 15 Jan 2019

RingCentral Set to Acquire Connect First

[…] off the new year strong, RingCentral has just announced they have entered an agreement to acquire Connect First in an effort to expand their growing […]

20:21, 14 Jan 2019