Professional Services News, Interviews & Use Cases on UC Today

Project Management

Monday.com’s Shift Away From SMBs Signals a SaaS Industry Realignment

Security, Compliance & Risk

UniVoIP, BridgePointe Unveil Alliance to Democratize Microsoft Teams Calling

Productivity & Automation

Which AI Productivity Use Cases Actually Deliver in 2026? The Workflows Saving IT, HR, Sales, Ops and Customer Teams the Most Time

Talent and HCM Platforms

LinkedIn Reveals AI Literacy the Fastest-Growing Skill Among HR Professionals

Unified Communications & Collaboration

Enterprise Connect 2026: Salesforce Launches Agentforce Contact Center In Bold AI-First Move

Unified Communications & Collaboration

Salesforce Customer Data Targeted in Sweeping Breach Claims

Talent and HCM Platforms

Workday Brings AI-Driven CLM Features to the EU with New Frankfurt Data Center

Unified Communications & Collaboration

Could RingCentral’s Voice AI Become the New Front Door for UCaaS?

Unified Communications & Collaboration

Why Microsoft Teams Direct Routing Interest is Down 83%: The Great Simplification

Project Management

Is monday.com’s Partner Program Finally Ready for the Enterprise?

Security, Compliance & Risk

UC Compliance Costs 101: The Real Price of Archiving, Search, and Admin Time

Service Management & Connectivity

The 5 Verticals Where Service Management & Connectivity Are Having A Big Impact

Devices & Workspace Tech​

The Cost of Inaction: Harnessing AV and Collaboration to Unlock AI ROI

Talent and HCM Platforms

The 50+ Questions You Should Be Asking HCM Vendors if You’re Looking for Measurable ROI

Employee Engagement & Recognition

HiBob Reveals Growing ‘Fairness’ Gap in UK Pay Decisions—and It Threatens Employee Engagement

Security, Compliance & Risk

From Teams to Inbox: Researchers Uncover Phishing Bypassing Email Security