Professional Services News, Interviews & Use Cases on UC Today

Productivity & Automation

Salesforce Goes Headless: Are Your Collaboration Tools Ready for the Age of the Agent?

Employee Engagement & Recognition

KPMG Introduces Employee AI Tracking to Move From Adoption to Productivity

Devices & Workspace Tech​

Microsoft Teams Voice and Face Enrollment: What IT Leaders Need to Know Right Now

Productivity & Automation

Salesforce: Enterprises Are Running Dozens of AI Agents, and Half of Them Are Invisible to Each Other

Project Management

Monday.com’s Shift Away From SMBs Signals a SaaS Industry Realignment

Security, Compliance & Risk

UniVoIP, BridgePointe Unveil Alliance to Democratize Microsoft Teams Calling

Productivity & Automation

Which AI Productivity Use Cases Actually Deliver in 2026? The Workflows Saving IT, HR, Sales, Ops and Customer Teams the Most Time

Talent and HCM Platforms

LinkedIn Reveals AI Literacy the Fastest-Growing Skill Among HR Professionals

Unified Communications & Collaboration

Enterprise Connect 2026: Salesforce Launches Agentforce Contact Center In Bold AI-First Move

Unified Communications & Collaboration

Salesforce Customer Data Targeted in Sweeping Breach Claims

Talent and HCM Platforms

Workday Brings AI-Driven CLM Features to the EU with New Frankfurt Data Center

Unified Communications & Collaboration

Could RingCentral’s Voice AI Become the New Front Door for UCaaS?

Unified Communications & Collaboration

Why Microsoft Teams Direct Routing Interest is Down 83%: The Great Simplification

Project Management

Is monday.com’s Partner Program Finally Ready for the Enterprise?

Security, Compliance & Risk

UC Compliance Costs 101: The Real Price of Archiving, Search, and Admin Time

Service Management & Connectivity

The 5 Verticals Where Service Management & Connectivity Are Having A Big Impact