Why Is Amazon’s Smart-Glasses Rollout a Governance Test?
Amazon’s plan to scale delivery smart glasses beyond 20,000 devices by 2027 signals that frontline extended reality (XR) is moving beyond pilots, but it also raises a harder enterprise question: can a camera-equipped workforce scale without creating an ungovernable visual-data estate?
Lily Jemmett · 8 Oct 2026
What Do This Week’s XR Stories Mean For Workplace Tech?
From Amazon’s delivery glasses to AMD’s $8.2bn spatial artificial intelligence (AI) bet, the latest enterprise extended reality (XR) news suggests the market is moving beyond device launches and towards the harder work of content creation, governance, integration and scalable frontline deployment
Lily Jemmett · 6 Oct 2026
How Is BBC Sport Turning a Small Studio Into an XR Hub?
As organisations redesign physical workplaces around flexibility, the BBC Sport studio shows how immersive technology can make a constrained space feel larger, more adaptable and more creatively capable, provided the underlying production workflow can keep pace
Lily Jemmett · 1 Oct 2026
Can AI Run Your Network Without Taking Control Away?
Network-as-a-service provider Zayo says agentic networking can help teams investigate incidents, correlate network data and streamline operations. But its approach keeps people in charge of network changes as enterprises weigh automation’s benefits against security, integration and governance risks
Christopher Carey · 29 Sept 2026
What Does Meta Muse Mean for the Immersive Workplace?
Meta Connect’s Muse Charm may be a consumer device, but its always-available AI model points to a workplace future where agents move with employees across screens, smart glasses and real-world settings, turning immersive technology into an ambient, always-on layer of work
Lily Jemmett · 29 Sept 2026
UC Awards 2026 Spotlight: The Transformation Layer
The Transformation layer at the UC Awards 2026 celebrates platforms becoming indispensable to high-performing teams. Discover how to prove your AI and automation solutions remove operational friction and drive real, measurable enterprise value. Because that's how you win.
Sean Nolan · 24 Sept 2026
How FNBO Cut Financial Crime Review Time 50% with Agentic AI
A look inside one bank's rollout of agentic AI for sanctions and due diligence reviews reveals a bigger shift already underway: financial institutions are being forced to adopt autonomous systems faster than their governance models were built to handle
Sean Nolan · 8 Sept 2026
Otter.ai Privacy Case Tests AI Meeting Data Ambitions
Following the Otter.ai privacy ruling, Proto Hologram Chief Legal Officer Tate Hilmoe explains why organisations should adopt clearer consent, non-recording defaults and tighter safeguards for retention, voice data and AI model training in meeting tools
Christopher Carey · 7 Sept 2026
How Humanoid Robots Can Become Enterprise Rogue Insiders
Humanoid robots could expand the enterprise attack surface by moving through sensitive sites while collecting sensor data and connecting to cloud services. Security leaders must secure their networks, data flows, update mechanisms and AI-model dependencies before deployment
Christopher Carey · 31 Aug 2026
Mitel Research: Workers Are Drowning in Communication Tools
A Mitel study of 2,000 workers and IT leaders finds employees are struggling with disconnected communication tools, driving widespread use of unauthorised apps and AI despite mounting security, compliance and productivity risks facing organisations today
Christopher Carey · 26 Aug 2026
The Humanoid Robot Reality Check: What Enterprise AI Needs to Deliver
Plus One Robotics CEO Erik Nieves explains what humanoid robots must deliver for enterprise adoption, from dexterity to security.
Christopher Carey · 13 Aug 2026
Oracle Turns AI Agents Loose on Talent Management Tasks
Oracle has launched new AI agents for talent management, aiming to automate skills tracking and workforce planning tasks.
Christopher Carey · 13 Aug 2026
Apple Vision Pro Linked to 19% Faster Eye Surgery, Study Finds
Surgeons using Apple Vision Pro in a UC San Diego study completed eye procedures 19% faster than a conventional-monitor group
Christopher Carey · 6 Aug 2026
OpenAI/Hugging Face Aftermath: What It Means for AI Agent Security
The OpenAI Hugging Face incident has exposed new AI agent security risks. Ray Eitel-Porter explains the safeguards organisations need.
Christopher Carey · 5 Aug 2026
Dreamforce 2026 Guide: What Enterprise Leaders Need to Know Before Salesforce’s Biggest Event
Dreamforce 2026 brings Salesforce customers, AI leaders, and partners to San Francisco to assess Agentforce, Claude, Slack, Data 360, and the next phase of enterprise AI. This guide covers what to watch, who should attend, and how to prepare for this massive event.
Sean Nolan · 4 Aug 2026
AI Is No Longer Just Assisting Agents – It's Replacing Jobs
Uber’s latest support-team cuts add to evidence that AI is replacing routine customer-service work, with wider implications.
Christopher Carey · 31 Jul 2026
Meta Q2 Results: Shares Drop as Investors Question AI Spending
Meta Q2 results saw shares fall as investors questioned whether its vast AI infrastructure spending can deliver new revenue.
Christopher Carey · 30 Jul 2026
AI Is Reshaping Business Communications. Here's How to Keep Up Without Getting Burned
Pressure to adopt AI isn't coming from one source. It's coming from boards, competitors, customers who have already experienced AI-powered service…
Christopher Carey · 30 Jul 2026
Apple Smart Glasses Reportedly Set for WWDC 2027 Debut as Privacy Questions Grow
Apple could unveil its first smart glasses at WWDC 2027, with privacy concerns around AI cameras set to shape the product’s launch.
Christopher Carey · 28 Jul 2026
AI Is Moving From Taking Notes to Taking Control
AI collaboration is moving beyond meeting notes. Daniel Burrus explains how agentic AI can coordinate work, and why human oversight matters.
Christopher Carey · 27 Jul 2026
How to Simplify Contact Center AI Operations So You Can Focus on Service Delivery
The question is no longer whether AI belongs in the contact center . The numbers have already answered that.
Kristian McCann · 23 Jul 2026
OpenAI Just Went Rogue and Cyber Attacked a Startup
OpenAI’s rogue AI agents show why enterprise AI security now needs least privilege, sandboxing and human approval, with Hugging Face targ
Alex Cole · 22 Jul 2026
Is AI Changing What It Means to Be a Leader?
Philip Huthwaite, CEO at 5app, explores how AI is reshaping leadership development – from measuring soft skills to who's responsible when technology shapes how leaders grow
Christopher Carey · 22 Jul 2026
Could ASML Become Europe's First Trillion-Dollar Company?
ASML shares are up 60% in 2026 as AI chip demand soars. Here's what a potential trillion-dollar valuation means for AI infrastructure.
Alex Cole · 20 Jul 2026
Chinese Moonshot AI Kimi K3 Is the Biggest Open-Source AI Model Ever Built – Will it Rival Anthropic and OpenAI?
Moonshot AI's Kimi K3 is the world's largest open-source AI model. Here's what it means for enterprise AI strategy.
Alex Cole · 20 Jul 2026
Mozilla Report: Open Source AI Is Closing the Gap on Big Tech
Mozilla's State of Open Source AI 2026 report finds open models now match proprietary rivals on most tasks.
Christopher Carey · 20 Jul 2026
Contact Center AI: How to Find the Right Starting Point
Why contact centres should start AI with agent support first, then scale automation. Published on UC Today with New Era Technology and Chris Scimone.
Kristian McCann · 16 Jul 2026
EU Exempts Smart Glasses from Battery Rules in Win for Meta
The European Commission has exempted smart glasses from EU battery rules, clearing a key barrier for Meta, Google and Samsung.
Christopher Carey · 16 Jul 2026
Study Finds Only 7% of Senior Leaders Are Seeing ROI From AI – What's Going Wrong?
A new study finds just 7% of senior leaders have established ROI from AI. QuantSpark's Adam Hadley explains what businesses are getting wrong
Christopher Carey · 16 Jul 2026
Big UC Update: Gamma's Managing Director Will Morey on AI, the Channel and Why Simplicity Wins
Will Morey on Gamma’s channel-first AI, data sovereignty, PSTN switch-off and UC for SMEs.
Christopher Carey · 15 Jul 2026
Report Finds AI Is Saving Workers 12 Hours a Week – But Half Could Be Lost to 'Bot Sitting'
The Work AI Index UK 2026 finds workers save 12 hours a week with AI – but lose 6.3 back to bot sitting. Here's how to fix it.
Christopher Carey · 14 Jul 2026
The Contact Center AI Gap: Why Ambition Isn't Translating into Results
There has never been more confidence in AI's potential to transform the contact center.
Kristian McCann · 9 Jul 2026
The AI Execution Gap: Why Most Enterprise Strategies Stall Before They Start
Every organisation has an AI strategy. Far fewer have results to show for it. The barrier isn't the technology – it's everything underneath it
Christopher Carey · 9 Jul 2026
Cisco and McLaren F1 Extend Webex Partnership Into AI Observability
Cisco and McLaren F1's partnership began with Webex in 2021 and has evolved into AI-powered observability, folding in Splunk
Marcus Law · 7 Jul 2026
Salesforce CEO Co-Chairs Global AI Commission: "Trust Is the Foundation"
Marc Benioff co-chairs the new AI for Good Global Commission – but with the US, China and EU absent, can it deliver anything real?
Christopher Carey · 6 Jul 2026
KPMG: Enterprises Are Scaling AI - But 42% Still Can't See Where the Money Goes
KPMG's Q2 2026 Global AI Pulse survey finds that enterprises scaling AI without cost visibility are missing out on ROI
Christopher Carey · 2 Jul 2026
Why Are Tech Prices at an All Time High?
Tech prices are rising. Learn why AI chip demand is driving up costs and what IT leaders should do to protect their procurement budgets.
Alex Cole · 2 Jul 2026
The Future of AV Networking in Higher Ed: Takeaways from InfoComm 2026
Jamison Vandenberg of the University of Wisconsin-Green Bay shares his InfoComm 2026 takeaways – from AV over IP to networking communication.
Christopher Carey · 2 Jul 2026
Can Immersive Tech Go Beyond the Headset?
Leia Inc. CEO Fabio Esposito explains how spatial intelligence and immersive tech are reshaping healthcare, remote work and communication
Christopher Carey · 2 Jul 2026
The Moments That Mattered: What GX 2026 Told Us About Enterprise AI
At Gamma's GX 2026, enterprise IT leaders from across every major sector gathered with one thing in common: an AI strategy that wasn't moving fast enough. Here's what the day revealed
Christopher Carey · 2 Jul 2026
The Phone Call Is the Easy Part: Governing Cloud Voice in a Multi-Modal World
Cloud voice migration changes compliance as voice, chat, video and AI summaries replace legacy call recording. Published on UC Today, with Theta Lake.
Marcus Law · 1 Jul 2026
Inside Neat CEO Javed Khan’s Vision for the AI-Powered Meeting Room
Javed Khan, CEO of Neat, joins UC Today to discuss AI at the edge, intelligent meeting rooms, enterprise collaboration, and Neat’s next phase of growth
Marcus Law · 1 Jul 2026
InfoComm 2026 Recap: Irwin Lazar on AI's Growing Role in AV & Workplace Collaboration
Metrigy's Irwin Lazar shares his key takeaways from Infocomm 2026 – from AI-powered room management and data federation to deep fake detection
Christopher Carey · 1 Jul 2026
LeapXpert Raises $180 Million to Build AI Agents Into Governed Enterprise Messaging
LeapXpert raises $180M from Riverwood Capital to put AI agents inside governed messaging. CEO Dima Gutzeit tells UC Today exclusively why.
Marcus Law · 1 Jul 2026
CEOs Bullish on AI But Fear They're Falling Behind, Cisco Research Finds
New Cisco research of 2,500 CEOs finds 91% are more optimistic about AI than a year ago – but 65% now fear they're underinvesting
Christopher Carey · 29 Jun 2026
InfoComm 2026: Iowa State's Mike Pedersen on Why Higher Ed AV Must Embrace AI Fast
Iowa State University's Audiovisual Experience Manager Mike Pedersen talks AI, classroom standardisation, and AV over IP at Infocomm 2026.
Christopher Carey · 23 Jun 2026
From Strategy to Reality: Closing the Enterprise AI Execution Gap
Why are so many organisations still stuck in AI pilot purgatory – and what does it actually take to move from experimentation to real operational impact?
Christopher Carey · 22 Jun 2026
InfoComm 2026: Microsoft's Keynote, AI, and the Rise of UC
InfoComm 2026 shows Microsoft Teams, Copilot, Logitech, Zoom and Webex driving UC, AI and interoperability in meeting rooms.
Marcus Law · 19 Jun 2026
InfoComm 2026: Mariana Atencio on Trust, AI, and Hybrid Work
Mariana Atencio says trust now underpins hybrid work, AI, ProAV and collaboration tech, from AVIXA to secure meeting rooms.
Marcus Law · 19 Jun 2026
From Headsets to the Room: HP's Collaboration Overhaul at InfoComm 2026
HP Poly unveiled an AI-powered collaboration portfolio at InfoComm 2026 – headsets, video and unified device management.
Christopher Carey · 19 Jun 2026
AV Meets IT at Infocomm 2026: The Collaboration Shift Transforming the Modern Workplace
UC Today's Christopher Carey spoke with AMD's Justin Watts at Infocomm 2026 about AI, meeting equity, and the convergence of AV and IT
Christopher Carey · 18 Jun 2026
Could Custom AI Tools Be Project Management's Answer to the Productivity Gap?
Off-the-shelf AI tools aren't enough. Here's how custom project management tooling could finally deliver ROI.
Thomas Walker · 17 Jun 2026
Microsoft's President Has a Message for Graduates Anxious About AI
Microsoft's Brad Smith thought leadership piece raises a question the tech industry keeps avoiding: who is actually responsible?
Christopher Carey · 12 Jun 2026
InfoComm 2026: The UC Trends You’ll Be Chasing Next Year
AVIXA’s Jenn Heinold previews InfoComm 2026, covering AI, smart workplace hubs, UC interoperability, Microsoft, Cisco, and the future of work.
Marcus Law · 11 Jun 2026
Apple's Siri AI Overhaul Could Be Its Most Serious Enterprise Play Yet
Apple unveiled Siri AI at WWDC 2026 – powered by Google Gemini and built for the workplace. Here's what iOS 27 means for IT teams.
Christopher Carey · 9 Jun 2026
UC Awards 2026 - Recognizing the Future of Work
UC Awards 2026 returns to recognize the platforms, leaders, and innovations shaping workplace technology, employee experience & modern work.
Rob Scott · 8 Jun 2026
Why Frontline-First Communications Are Becoming Operational Infrastructure
Frontline communications are now operational infrastructure. Published on UC Today, Mitel says voice, AI, GDPR and SOC 2 matter for frontline work.
Christopher Carey · 4 Jun 2026
Ricoh Europe: Admin Burden, AI, and Employee Experience Are Reshaping Workplace Productivity
Ricoh Europe’s Michael Vavakis explains how admin overload affects productivity, retention, and culture, and how AI can reduce low-value work.
Marcus Law · 3 Jun 2026
The New Mobile Edge: Balancing Native UC Mobility with Next-Gen Voice Security
Native eSIM could replace risky OTT mobile UC as AI vishing and compliance pressures rise. Published on UC Today, with CallTower and The Collab Collective.
Kristian McCann · 3 Jun 2026
The AI Project Management Boom: Productivity Myth or Reality?
Does AI actually boost project team productivity? The evidence is more complicated than vendors admit...
Thomas Walker · 2 Jun 2026