Projects involving the roll-out of IP devices have long been the bane of communications staff within the industry. Mundane, time consuming and inefficient the deployment of IP devices has taken up valuable technical resource and this wastage has increased in larger deployments. Then there is the further headache when it comes to managing and maintaining the devices once they are deployed within customer networks. UC Today have already reported on the ForgeServe platform, from Swoop Datacom, which can dramatically improve the process and management life-cycle for all concerned.
Now ForgeServe has added Cisco endpoints to the burgeoning range of compatible devices that the solution can assist with. Cisco IP Phones are still one of the biggest players in the market with millions sold year on year. The addition of Cisco IP devices to the proposition now gives a whole new raft of customers the option to utilise the ForgeServe solution to save time and money.
CEO of Swoop Datacom, John Bennett is incredibly excited about their latest development and the savings they can offer to a host of new potential customers.
"Cisco IP Phones are some of the most popular on the market and now we can offer customers who operate them a solution which can really help them with device deployment and management. It's something which we have been working on for a while and now we can offer customers and partners automated phone provisioning and other management capabilities for their Cisco estates”
The enhanced ForgeServe solution now includes models in the Cisco IP 6800, 7800, and 8800 series. The addition of Cisco IP Phones with Multiplatform Firmware empowers solution providers to deliver automated phone provisioning and brings other management functions to their growing services portfolio.
As well as saving resource during deployment the new Cisco device compatibility, with ForgeServe, offers customers further savings in device management. Currently adding in a new range of devices from a new manufacturer creates further overheads for customers with technical staff requiring training on new software and hardware. ForgeServe eliminates this. Utilising the ForgeServe universal management interface, which remains the same for all the devices regardless of manufacturer, technical staff can continue to use a familiar single pain of glass structure removing the need for further training.
