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4 Jun 2020 · 1 min read

CPaaS Continues to Enable a Seamless Customer Experience

UC Today's Rob Scott hosts SAP Digital Interconnect and in this talk, we discuss how CPaaS helps to enable seamless customer experience

Watch and subscribe on YouTube.

Speakers include:

  • Rohit Tripathi – Chief Product Officer
  • Pekka Porkka – Head of Development for Contact Center Products & Services
  • Kris Hayes – VP & Head of Sales for Americas

In this session we discuss the following:

  • What is the role of CPaaS in CX? (especially during COVID-19)
  • What’s the best way to approach a CPaaS strategy?
  • How does SAP Digital Interconnect address this space?

If you're looking for more information on this topic visit SAP Digital Interconnect.

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