In this interview, UC Today's Kristian McCann sits down with Mark Duff, VP of International Pre-Sales Engineering at Mitel, to explore one of the fastest-growing conversations in enterprise communications: data sovereignty. High-profile cases in Denmark and Germany are pushing organizations to rethink where their data lives. And who can access it. With this in mind, vendors are under pressure to respond with more than marketing.
Mark explains why the shift has been building and what it means for how vendors go to market today.
Key topics include:
- Customers are catching up fast. Many are arriving at sovereignty conversations through shock — seeing their own data in press reports following security incidents, then discovering the implications of legislation like the US Cloud Act for the first time.
- The RFP landscape is changing. Sovereignty requirements are appearing more frequently in formal tender processes. Mitel sees its role as helping customers understand their actual risk before they even reach the RFP stage.
- Hybrid isn't a compromise — it's a strategy. Mitel's hybrid architecture, including the recently announced Mitel Edge, is designed to let customers protect mission-critical on-premises systems while still accessing cloud-based services and AI capabilities.
