Poly CCX Series Review: Exploring the Range

Poly’s Microsoft Teams solution

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Poly CCX series Microsoft Teams
Meeting Rooms and Devices

Published: May 20, 2020

Rebekah Carter - Writer

Rebekah Carter

Poly, a leader in the communication and endpoint market, recently introduced a range of hardware solutions specifically designed for better collaboration. The new CCX series designed specifically to work with Microsoft Teams includes a variety of phones and offerings that are certified for Microsoft Teams.

Created to suit the way that modern businesses work, the Poly CCX Series helps users to make the most of their workday. You can access amazing voice quality, access Microsoft Teams instantly, and so much more. What’s more, you get all the benefits of the fantastic technology that Poly is so well-known for. Here’s your insight into the Poly CCX range.

The Poly CCX 400 (Microsoft Teams)

The Poly CCX 400 desk phone is a simple and accessible desktop device, designed to support incredible calling, and interactions via Microsoft Teams. The solution comes with a colour touch-screen with a 5-inch display, as well as Poly HD voice. Features include:

  • Colour touch screen with LCD display
  • CAP phone or native Microsoft Teams experience available
  • Poly HD Voice and Poly Acoustic Clarity
  • Poly acoustic fencing to remove background noise
  • Full-duplex speakerphone functionality
  • Wall-mountable or available on the desk
  • High-level security features throughout

With the Poly CCX 400, businesses can install a complete conversational solution in their office, on the desktop, and on the wall. There’s an optional WiFi accessory coming soon so that you can even deploy the device in a location without an ethernet.

Conversations with this device are excellent, thanks to Poly’s HD voice technology, and you can even remove distracting background noises with Poly Acoustic Fencing. What’s more, it’s easy for IT to get the whole solution up and running thanks to a quick provisioning experience. You can either deploy this voice as a common area phone or implement Microsoft Teams as part of the experience.

Benefits of the Poly CCX 400

The Poly CCX 400 is the ideal choice for anyone in search of a reliable, always-on desktop phone. Although it’s the simplest option in the Microsoft Teams certified collection from Poly, it’s also one of the most immersive. The Poly CCX 400 makes it quick and easy for anyone to get started with an incredible call or collaboration session. Benefits include:

  • Ease of use: The Poly CCX 400 is accessible at its heart. If you’re looking for something that your employees won’t need a lot of training to use, this is it. The touch-screen display is a breeze to browse through, and the Microsoft Teams integration will make the experience feel more familiar too
  • Incredible voice quality: Poly is well-known for its commitment to amazing audio, and that definitely shines through in this phone. Features like HD Voice and Poly Acoustic clarity improve the conversations that your employees have every day. There’s even Poly Acoustic fencing coming soon to eliminate background noise
  • Simple management: The Poly CCX 400 is easy to provision and manage. You can choose from using an ethernet cable or getting a WiFi dongle. What’s more, it’s possible to deploy this phone either as a common area phone, or an entry-level phone for the Microsoft Teams experience

The Poly CCX 500 (Microsoft Teams)

The Poly CCX 500 Microsoft Certified phone is Poly’s second solution to businesses that want to unlock a better Microsoft experience. The phone is intuitive and easy to use, with its own Microsoft Teams button, so you can easily access meetings and conversations in seconds. Additionally, you still get all of the amazing functionality of a Poly phone. Additionally, there’s the option to choose between a handset and a headset. Features include:

  • Native Microsoft Teams experiences
  • 5-inch colour touchscreen solution
  • Poly HD Voice and Poly Acoustic clarity
  • Full duplex speakerphone
  • Powerful chipset for next-gen functionality
  • Easy-to-install with WiFi dongle available
  • Headsets as well as handsets

With the Poly CCX 500 you can keep your conversations on-track with industry-leading sound quality. There’s no need to worry about distracting background noise, thanks to Poly’s Acoustic fence technology. Additionally, it’s easy for IT to manage the solutions using robust provisioning options. With a WiFi dongle available, you can set up in areas without an ethernet cable too.

If your employees prefer to interact without a handset, there’s also a range of headset options available to suit a variety of styles.

Benefits of the Poly CCX 500

The Poly CCX 500 is a step up from the CCX 400, offering a wider feature set and more fantastic functions to improve the way you communicate and collaborate. The high-quality sound makes people in your workforce more informed and productive. What’s more, the Microsoft Teams dedicated button is a huge bonus. Features include:

  • Native Microsoft Teams: Although all the CCX phones are certified with Microsoft Teams, the CCX 500 comes with its own dedicated button so you can find meetings and contacts as easily as possible
  • Scalability: Powerful chipsets are included within the phone to ensure that you can access next-generation features. Already, the technology comes with Poly HD Voice, Acoustic Clarity, and Acoustic Fencing built-in
  • Easy to access and manage: Like other solutions from Poly, the CCX 500 come with simplicity baked-in. IT can manage the experience easily with quick and simple provisioning. Additionally, there are headset options available to suit a range of styles

The Poly CCX 600 (Microsoft Teams)

The Poly CCX 600 is the Microsoft Teams communication solution designed with a bigger screen to help individuals get more done. The 7-inch screen is ideal for collaborating through Teams. What’s more, you get the same range of fantastic Poly features that are common with the entire CCX range, including Poly Acoustic Clarity and HD Voice.

With a simple and intuitive interface, employees can get themselves up and running in minutes. Additionally, the dedicated Microsoft Teams button means that it’s quick and simple to access contacts and meeting information too. WiFi is included in case you need to install in a location without ethernet. Features include:

  • Built-in Microsoft Teams experience
  • Color touchscreen with 7-inch multi-touch display
  • Poly HD voice and acoustic clarity
  • Poly Acoustic fence to eliminate distracting noise
  • Full duplex speakerphone with echo cancellation
  • Powerful chipsets to support next-gen features
  • Easy-to-install with integrated WiFi
  • Options for headsets

Poly’s CCX 600 solution keeps your conversations on track with stunning HD voice and eliminates background noise thanks to award-winning fencing technology. Meetings and contacts are easy to access at the touch of a button. Additionally, it’s easy for IT to manage their solutions with robust provisioning and WiFi built-in.

You can choose headsets to suit your user’s style, and you can even decide to leave the handset out of the equation entirely if you prefer. Like other items in the CCX landscape, the 600 comes with exceptional security throughout, media encryption, and a host of high-level audio features intended to make calls more enterprise-friendly.

Benefits of the Poly CCX 600

As the most immersive and feature-rich phone in the CCX lineup, the 600 has  a lot of benefits to offer, including state-of-the-art audio and amazing security for business users. With a larger screen to help you manage your conversations with ease, the Poly CCX 600 feels like a full collaboration device. Benefits include:

  • Immersive Teams experience: The dedicated Microsoft Teams button makes it easy to launch straight into your meetings or find crucial contacts. What’s more, the larger screen ensures that you can search through information faster too
  • Incredible audio: Like the rest of the CCX lineup, the 600 comes with a range of amazing features from Poly to make your audio better than ever. This includes Poly HD Voice, and Poly Acoustic Clarity. There’s also Poly Acoustic fence to avoid background noise
  • Extra functionality: Aside from a range of features common in the full CCX range, the 600 also comes with a full-duplex speakerphone solution with echo-cancellation. There’s also the option to install your phone anywhere thanks to integrated WiFi

Updating Your Collaboration Experience with Poly

The latest range of phones and endpoints from Poly is designed to not only strengthen your conversations with clients but with colleagues too. Created to suit the era of collaboration, where teams need to stay constantly connected behind the scenes, the CCX range is ideal for anyone who wants to upgrade their Microsoft Teams experience.

With each phone in this collection, you get the powerful audio quality you would expect from Poly. However, at the same time, the fact that every phone is certified with Microsoft Teams means that it’s easy to tap into immersive collaborative experiences too. Extra features like the option to use a range of headsets, and provision the phones easily make them even more compelling. You can even choose WiFi for your phone’s connection in times when an ethernet cable isn’t available.

Have you checked out the CCX range from Poly yet? Let us know your thoughts in the comments below.

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