1. What factors should companies consider when selecting Teams endpoints?
Jason Wyatt, Global Tech Marketing Manager at AudioCodes: “Firstly, you need to look at the types of User Personas that exists within your organization, most organizations will have between 4 and 6 User Personas.
“Each Persona will have a different device requirement, as an example an executive may require a desk phone and a Bluetooth headset, whereby a general administrator may require just a USB Headset and the Teams Client.
“Choosing vendor(s) is also critically important, device and sound quality are imperative as well as longevity, organizations also need to consider how they will proactively manage all devices within their estate.
“Conducting a device bar session is also a great way to introduce the devices and help educate on the pros and cons of each.
“It’s always a good approach to let people decide on devices that they’ll feel comfortable with, as well as being pragmatic about the choices they have, after all it’s not practical to manage 100’s of different devices.”
Dawson CAI, VC Product Director at Yealink: “A company’s requirements for Teams endpoints vary according to different situations.
"In the background of hybrid working, customer employees may need Teams phones, USB webcams, speakerphones and headsets for personal use, while Teams Rooms System for meeting rooms.
“In such a background, companies should first consider a brand that provides all categories of Teams endpoints, so that there will be unified and convenient devices management and service.
“Even in the future, when more complicated hybrid work situations require a greater variety of devices, companies don’t have to worry about the coordination and compatibility among these Teams endpoints.
“In addition, users can start using the new devices right away without additional learning costs and get a unified user experience in all workspaces.”
2. Which are the best Teams endpoints for hybrid working?
Jason Wyatt, Global Tech Marketing Manager at AudioCodes: Hybrid working has really become the new normal, a recent ONS survey revealed In February 2022, 84% of workers who had to work from home because of the coronavirus pandemic said they planned to carry out a mix of working at home and in their place of work in the future.
“Of course, when it comes to Teams endpoints, there’s always going to be a difference of opinion.
"Personally, I still like to have a Teams desk phone, the AudioCodes C470HD is brilliant, not only does it look great, sound great, you can also connect any USB or Bluetooth Headset.
“Additionally, the AudioCodes RXV10 Camera and RX15 Speaker are awesome devices for hybrid working. Lastly the RXV80 is an all-in-one Android MTR device, small and compact, ideal for small offices/home offices.”
Dawson CAI, VC Product Director at Yealink: “Hybrid working cases include home office, mobile office, and traditional office. Different Teams endpoints are required for different scenes.
“For home offices and traditional offices, an all-in-one video bar like Yealink MeetingBar A20 for huddle and small rooms is a nice choice.
