As a leading provider of cloud, onsite and hybrid business telephony and unified communications, there is much to be expected of ShoreTel and the many innovative solutions they offer to help businesses minimise costs and improve the mobility and productivity of users.
In this article we shall be reviewing one of their flagship products, the ShoreTel IP655 phone, to analyse the benefits and disadvantages it brings to businesses and discuss who we feel would benefit most from this product.
What is the ShoreTel IP655?
As the most advanced telephone available in ShoreTel’s itinerary, the IP655 provides 12-line appearances with a lavish 640x480 backlit colour touch screen display and is also equipped with advanced microphone technology that delivers superb speakerphone capability - making this an ideal tool of choice for conference calling.
Offering a sleek and stylish design with an elegantly contoured handset that fits securely against the ear for maximum comfort during long calls, the ShoreTel IP655 is evidently a device built for executive-level luxury.
What can this business phone do?
Featuring crystal clear audio quality and a 6-way circular microphone system that will reach around the table during a conference call to pick up and focus on the voice that is speaking whilst simultaneously lowering the volume of the microphones pointing in other directions to enhance clarity and minimise feedback.
As well as this, the phone also has a 12 Lines feature which means up to 12 separate calls can be held at once, again reinforcing the idea that this phone is perfect for large meetings and/or conference calls.
Also, there is also a Visual Voicemail function gives users more control over their voicemail by creating a visual playback option that can be played back in a non-linear fashion as opposed to the sequential listening required using traditional voicemail. This way time is not wasted having to replay the message in full just to hear one relevant piece of information such as a phone number that was recorded near the end of the voicemail message.
What are our favourite bits?
As a phone that is designed specifically for conference calling, we were very impressed by the innovative 6-way circular microphone that combines both noise cancelling and sound quality enhancing technology to ensure each separate speaker is clearly heard by all members of the conference during a call. From experience we understand how difficult it can sometimes be to be heard clearly when in a room full of people talking separately – but this feature definitely helps to resolve this issue,
