Endpoint vendor, Snom, have this year announced the highly anticipated release of the D785 – the latest model in their line of next-generation desktop VoIP phones.
Featuring superior audio quality, multiple innovative call features and a stunning new design, the D785 certainly has the potential to drastically improve the communications experience for its business users – but does it really deliver?
To find out, we’ve decided to do a review on the product and test how well it lives up to Snom's reputation as one of the world’s leading producers of high quality business phones.
How does it look?
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Snom D785[/caption]
With its sleek, elegant design and impressive, high-resolution 4.3” TFT-colour display, the D785 would certainly improve the aesthetics of any desktop and oozes both class and professionalism. However, as well as just looking good, the 6 configurable, paperless self-labelling multicolour LED keys and highly convenient second screen added to improve contact management clearly demonstrate how this phone is built for high functionality, too.
What can it do?
Featuring a fully integrated Digital Signal Processor (DSP), the D785 offers outstanding audio quality that fully harnesses Snom’s two decades worth of experience in audio research and audio engineering to deliver crystal clear sound on every application.
With support for up to 12 SIP identities/accounts, and XML browser, call lists for dialled/received/missed calls, a local directory with up to 1,000 entries and compatibility with all major IP PBX platforms, the D785 is multi-functional and would be a key communications asset in any office space.
As well as making the phone much more intuitive for the user, the second integrated display means that numerous applications can be quickly accessed at the tap of a finger, making their lives much easier and ensuring they can deliver the kind of fast service that will drastically improve CX.
Moreover, with the inclusion of up to 24 one-touch keys at hand, users are able to manage group calls and utilise both speed dial and function keys with minimal effort, while an abundance of call features including URL dialling, Local dial plan, Automatic Redial on Busy, Caller ID, Call Blocking, Call Forwarding and many more makes this Snom's most advanced deskphone to date.
Power over Ethernet (PoE) capabilities also make the D785 a highly energy efficient handset and its support for both Bluetooth and USB connections means that headsets and other accessories can be easily added to help support user mobility and ensure maximum comfort is maintained during every call.
Always ready to support collaboration in the workplace, Snom also included a 3-way conferencing feature on the D785 and its multicast paging feature means that users can quickly send pages to large groups of phones directly without involving the PBX.



