Swoop Datacom, a world leader in IP device provisioning and management, today announced ForgeServe support for the Avaya Desktop Experience, including the Avaya Essential Experience J100 Series of IP Phones and the Avaya Vantage Multimedia Communications Devices.
Enabling digital transformation for businesses worldwide has been a critical focus for Avaya and the ForgeServe platform offers an advanced array of IP device provisioning and management features and functions to the list of innovative tools already available.
The shift of Unified Communications to the Cloud continues and with this comes the need to deploy more IP phones and devices. These devices become the lens through which business customers view and rate their communications experience. Today’s announcement enables customers’ UC experience to be easily orchestrated and differentiated by using Avaya desktop technology innovations.
Greg Pelton, VP, Collaboration and Devices of Avaya, told UC Today about the partnership with ForgeServe.
“UC is moving to the cloud – but the end-user desktop experience has not kept pace and can’t leverage the power of these new models,”
“Today’s announcement is a very exciting one for UC service providers in that they can now leverage the ForgeServe platform along with Avaya’s latest Essential Experience IP Phones and Avaya Vantage multimedia communications devices to provide their customers with a differentiated desktop experience. They can look to Forgeserve to help them reduce the overhead and costs associated with device management.”
