These predictions come from some of the winners of 2024's UC Awards.
It's time for the 2025 UC Trends! Industry experts from Zoom, Akixi, Shure and LeapXpert offer their key predictions for the coming year, including greater integration, Gen AI becoming standard offerings, across every vendor, the rise of both agentic AI and compliant consumer messaging apps for enterprise purposes, more vertical specialisations and much, much more.