UC Today’s market guides are back! Since 2018, we have been producing annual market guides to showcase what is happening in the world of UC. New entries are added to our guides every year, which also undergo a complete refresh to ensure the information is accurate and up-to-date. This project has been a huge undertaking, pooling knowledge from experts across the industry and creating an overview of the companies helping to define the space.
Market Guides 2022
This year’s market guides have over 100 entries from leading UC vendors. Each entry contains information about the latest trends and market insights. You will find analyses and assessments of the previous year and future predictions for the industry. The guides also contain a directory of companies, which may be of value to your own business. We now have five market guides, available for download, which have been further subdivided so you can quickly locate the aspect(s) of unified communications you are interested in. UC: UC, UCaaS, Cloud Voice, CPaaS, Service Management, CCaaS Collaboration: Collaboration, Video Conferencing, Team Collaboration, Room Kits Endpoints & Devices: Endpoints & Devices, Video Endpoints, Voice Endpoints, Headsets Microsoft Teams: Microsoft Teams, Cloud Voice & Direct Routing, Contact Centre & Analytics, Security & Compliance, Room Systems & Devices, Video & Voice Endpoints, Headsets Channel: Channel, Unified Communications, Collaboration, Contact Centre
Market Conditions
Many experts argue that the UC market is red hot right now, following a pandemic that made us turn to communication and collaboration technologies to solve the logistical challenges of remote working. New demand in the market has triggered a wave of innovation, catalysed the sector’s progress, and made hybrid and remote working an everyday reality for so many people. There are fresh challenges too. As the dust from the pandemic begins to settle, some companies are keen to push their staff back into the office, which is an unpopular move with most workers. Employees will not quickly forget these freedoms of flexible working, but it is unclear how far the pendulum will swing in favour of home or office work. Technologies companies will be asking themselves which remaining gaps exist between remote and office workers, making so many managers encourage or force their employees back into the office. As solutions improve across the board for communication platforms, collaboration software, endpoints, devices, Microsoft Teams, and channels, the reasons for a complete return to the office reduces. If you want a more detailed understanding of what is going on in the marketplace right now, our guides contain many more insights from experts who have their fingers firmly on the pulse of the industry.
