hybrid15–17 Sep 2026
Dreamforce 2026
San Francisco, California
Salesforce's annual flagship in San Francisco; the agentic AI roadmap, pricing, and CRM platform strategy set the enterprise agenda for 2027.
More storieschronological
News
Vonage Gets a New CEO as Ericsson's Own Chief Admits the Business "Has Not Been Contributing"
Christophe Van de Weyer becomes Vonage CEO on 15 August, as Ericsson's Börje Ekholm admits the business "has not been contributing."
Marcus Law · 4 Aug 2026
Feature
Copilot's Weekly Engagement Now Matches Outlook and Teams. Here's What Changed to Get There
Microsoft says Copilot's weekly engagement now rivals Outlook and Teams, months after a leadership overhaul aimed at fixing weak adoption
Marcus Law · 1 Aug 2026
Explainer
Gamma Communications’ UCaaS Innovation Arc: From Cloud Phones to AI-Ready Operations
Gamma Communications UCaaS is giving the UK UCaaS market a way forward in 2026, here's why it's worth paying attention to the pitch
Rebekah Carter · 30 Jul 2026
Newstrending
Microsoft 365 Copilot Passes 30 Million Paid Seats as Cloud and AI Growth Power Record Quarter
Microsoft 365 Copilot has passed 30 million paid seats as Q4 FY26 earnings show accelerating enterprise AI adoption across every industry
Marcus Law · 30 Jul 2026
Sponsored · Intermedia
AI Is Reshaping Business Communications. Here's How to Keep Up Without Getting Burned
Pressure to adopt AI isn't coming from one source. It's coming from boards, competitors, customers who have already experienced AI-powered service…
Christopher Carey · 30 Jul 2026
News
Logitech Marks Tenth Straight Quarter of Growth, But Warns of Supply Chain Hit Ahead
Logitech’s tenth straight quarter of growth lifts Video Collaboration and Pointing Devices, but a semiconductor supplier hit may curb sup
Marcus Law · 29 Jul 2026
Explainerrising
Poly vs Yealink: Which Microsoft Teams Certified Devices Win in 2026?
Poly vs Yealink, which one offers the best ecosystem setup for companies investing in Microsoft Teams meeting solutions?
Rebekah Carter · 28 Jul 2026
Newstrending
Microsoft Quietly Cancels Two Teams and Outlook Features Before They Ever Reached a Single User
Microsoft has cancelled a planned Teams inline search tool and a Copilot search feature for Outlook before either reached users. Here's what it means.
Marcus Law · 28 Jul 2026
News
Zoom Now Has an AI Assistant for Every Stage of the Sales Cycle
Zoom Revenue Accelerator's Sales Assist, Ask ZRA and Sales Roleplay go GA, completing AI coverage across the sales cycle. Here's what it means for buyers.
Marcus Law · 27 Jul 2026
Explainer
Cisco Webex vs 8x8: The Enterprise Platform Fight Behind UC and CX
Cisco Webex vs 8x8, which platform should you be choosing if you want a unified ecosystem for unified communications and contact center tools.
Rebekah Carter · 24 Jul 2026
News
Sinch Q2 Earnings: API Momentum Builds As Verification Churn Weighs On Europe
Sinch reported stronger Q2 API growth in the Americas, but verification product churn in Europe and issues in India limited growth.
Christopher Carey · 23 Jul 2026
Sponsored · New Era Technology
How to Simplify Contact Center AI Operations So You Can Focus on Service Delivery
The question is no longer whether AI belongs in the contact center . The numbers have already answered that.
Kristian McCann · 23 Jul 2026
Interview
Alphabet's Historic Profit Highlights AI's Success, but Also Its Growing Cost
Google's parent company posted record earnings, but Wall Street is looking beyond the headline numbers to the long-term economics of AI
Kristian McCann · 23 Jul 2026
Explainer
Zoho Workplace and WorkDrive 6.0: Zoho is Building the AI Work Layer for Regulated Industries
Zoho Workplace and WorkDrive could be giving regulated industries the work layer they need for safer AI and human work.
Rebekah Carter · 22 Jul 2026
Sponsored · Intermedia
Five Signs Your Communications Stack Is Costing You More Than You Think
Fragmented UC, contact centre and AI tools are raising costs for mid-market firms. Published on UC Today, Mark Sher of Intermedia explains why.
Christopher Carey · 21 Jul 2026
News
8x8 Launches Small Business Plan to Help Partners Win More Through SMB Flexibility
8x8’s new consumption-based offering removes fixed commitments for smaller businesses while giving resellers a more flexible way to win and support SMB customers
Kristian McCann · 21 Jul 2026
Guidetrending
Vonage's Integration Bet: How Deep Does “CPaaS Everywhere” Actually Run?
Vonage is promising CPaaS everywhere for businesses in 2026, but how far do Vonage integrations actually run, and what does the ecosystem look like?
Rebekah Carter · 18 Jul 2026
Sponsored · New Era Technology
Contact Center AI: How to Find the Right Starting Point
Why contact centres should start AI with agent support first, then scale automation. Published on UC Today with New Era Technology and Chris Scimone.
Kristian McCann · 16 Jul 2026
News
Why Microsoft Dominated B2B Brand Visibility in Q2 2026
Techtelligence reveals Microsoft captured over a third of top brand mentions. Explore how Microsoft's AI strategy drove B2B tech visibility.
Sean Nolan · 15 Jul 2026
Sponsored · Gamma
Big UC Update: Gamma's Managing Director Will Morey on AI, the Channel and Why Simplicity Wins
Will Morey on Gamma’s channel-first AI, data sovereignty, PSTN switch-off and UC for SMEs.
Christopher Carey · 15 Jul 2026
Newsrising
Salesforce Deepens Slackbot Integration to Position Slack as the Enterprise AI Orchestration Layer
Salesforce has expanded Slackbot with deeper access across its platform, marking a strategic push to turn Slack into the conversational layer where employees interact with enterprise applications, data, and AI
Kristian McCann · 9 Jul 2026
News
Cisco and McLaren F1 Extend Webex Partnership Into AI Observability
Cisco and McLaren F1's partnership began with Webex in 2021 and has evolved into AI-powered observability, folding in Splunk
Marcus Law · 7 Jul 2026
Newsmost read
What Zoom's Common Room Acquisition Says About Its AI Strategy
Zoom has agreed to acquire Common Room, extending Zoom Revenue Accelerator into buyer research and prospecting ahead of sales calls
Marcus Law · 6 Jul 2026
Interviewrising
Inside Neat CEO Javed Khan’s Vision for the AI-Powered Meeting Room
Javed Khan, CEO of Neat, joins UC Today to discuss AI at the edge, intelligent meeting rooms, enterprise collaboration, and Neat’s next phase of growth
Marcus Law · 1 Jul 2026
Newsrising
LeapXpert Raises $180 Million to Build AI Agents Into Governed Enterprise Messaging
LeapXpert raises $180M from Riverwood Capital to put AI agents inside governed messaging. CEO Dima Gutzeit tells UC Today exclusively why.
Marcus Law · 1 Jul 2026
Feature
The AI Meeting Room: How Intelligent Cameras, Audio and Assistants Are Changing the Hybrid Experience
How intelligent cameras, audio and AI assistants are reshaping hybrid meetings in 2026, where they improve meeting equity, and where the accuracy risks sit
Marcus Law · 30 Jun 2026
News
Claude Tag Lands in Slack, and Project Teams Get an AI That Owns the Task
Anthropic's Claude Tag turns Slack into a home for a persistent AI teammate that owns delegated project tasks
Marcus Law · 30 Jun 2026
Newstrending
Microsoft Teams to Block External Bots Automatically as AI Notetaker Crackdown Hardens
Microsoft Teams will let admins automatically block all detected external AI bots from meetings, with rollout starting August 2026
Marcus Law · 30 Jun 2026
News
Why The New Meeting Room War Is Interoperability
InfoComm 2026 turned meeting room interoperability into a user experience battle, as Cisco, Zoom and Logitech respond to enterprise demand
Marcus Law · 29 Jun 2026
News
The AI Meeting Room Is Becoming an Enterprise Data Problem
InfoComm 2026 showed AI meeting rooms are now an enterprise data problem, depending on context, signal quality, and trust
Marcus Law · 26 Jun 2026
Newsrising
From Zoom Classrooms to Pro-Level Arenas: Why Higher Ed Is Testing the Future of UC Rooms
Why higher education is the toughest test for UC rooms, from Utah State's Zoom Rooms to St. Thomas' Panasonic arena
Marcus Law · 25 Jun 2026
Explainer
Is Your Workplace Communication Mutating Every Time It Passes Between Teams?
Your workplace communication strategy has a problem. Every time a message goes somewhere new, the meaning changes.
Rebekah Carter · 25 Jun 2026
Interview
InfoComm 2026: Microsoft, Q-SYS, and the AI Meeting Room Reckoning
Q-SYS and Microsoft discuss AI-ready meeting rooms, Teams Rooms, Copilot, Facilitator, and the future of intelligent workplace AV at InfoComm 2026
Marcus Law · 24 Jun 2026
Interview
InfoComm 2026: Why St. Thomas Chose Panasonic for Its New Arena
St. Thomas chose Panasonic Projector & Display Americas for a new arena, showing why pro AV supports sport, campus events and 24/7 use.
Marcus Law · 24 Jun 2026
Interview
InfoComm 2026: Utah State University’s Zoom Rooms Strategy for Higher Education
Utah State University shows why Zoom Rooms, Canvas LTI and AI Companion matter for scalable higher education AV.
Marcus Law · 24 Jun 2026
Interview
Inside InfoComm 2026’s Smart Workplace Experience
Keith Yandell of FORTÉ joins UC Today at InfoComm 2026 to discuss AVIXA’s Smart Workplace Experience, AI, hybrid work, and meeting room innovation
Marcus Law · 24 Jun 2026
Explainer
Is Your Collaboration Stack Slowing Teams Down?
Collaboration stack causing confusion? Discover how digital workplace fragmentation quietly kills team productivity.
Thomas Walker · 23 Jun 2026
News
Cisco and Zoom Have a Problem to Solve Together. Here's What That Actually Looks Like.
Cisco and Zoom's expanded partnership goes deeper than a hardware launch. Here's what it means for enterprise IT teams managing multi-platform room estates.
Marcus Law · 23 Jun 2026
News
From Rooms to Experiences: The Biggest Takeaways from InfoComm 2026
InfoComm 2026 showed AV moving beyond rooms, with smarter spaces, interoperability, AV/IT convergence and meeting equity shaping the future of workplace experience
Marcus Law · 19 Jun 2026
Interview
InfoComm 2026: Microsoft's Keynote, AI, and the Rise of UC
InfoComm 2026 shows Microsoft Teams, Copilot, Logitech, Zoom and Webex driving UC, AI and interoperability in meeting rooms.
Marcus Law · 19 Jun 2026
Interview
InfoComm 2026: Mariana Atencio on Trust, AI, and Hybrid Work
Mariana Atencio says trust now underpins hybrid work, AI, ProAV and collaboration tech, from AVIXA to secure meeting rooms.
Marcus Law · 19 Jun 2026
Interview
Cisco and Zoom on Why Certified Hardware Changes Everything for the Agentic Workplace
Cisco's Espen Løberg and Zoom's Jeff Smith discuss the Cisco Devices for Zoom Rooms launch and what it means for enterprise customers at InfoComm 2026
Marcus Law · 18 Jun 2026
Interview
Infocomm 2026: Logitech on AI-Enabled Meeting Rooms and Interoperability
AI-enabled meeting rooms are becoming a practical priority for buyers. Published on UC Today, Logitech highlights interoperability across Microsoft Teams, Zoom,
Marcus Law · 18 Jun 2026
Sponsored · CallTower
The IT Leader's Checklist for Upgrading to Native UC Mobility (Without Expanding Your Risk Profile)
For organizations with both desk and deskless workers, native UC mobility has moved from a future roadmap item to an active deployment priority.
Kristian McCann · 17 Jun 2026
Sponsored · Shure
Building The Smart Workplace: Why Collaboration Technology Is Driving AI ROI
AI is reshaping the way organizations work, but the focus is shifting from adoption to impact.
Kristian McCann · 17 Jun 2026
Explainer
How Mixing Async and Real-Time Work Is Quietly Breaking Team Productivity
Mixing async and real-time work creates delays and chaos. Here's how to define the rules your team is missing.
Thomas Walker · 16 Jun 2026
News
Microsoft Teams Is Getting a Dedicated Meeting Recap App This Month. Here's What IT Teams Need to Do Before It Arrives.
Teams gets a dedicated Meeting Recap app this month alongside Video Recap and AI recap without transcript. Here's what IT teams need to review before it rolls out.
Marcus Law · 15 Jun 2026
Sponsored · Mitel
When Every Second Counts: Embedding Communications into Frontline Workflows
Frontline comms must be embedded in workflows to speed alarm-to-action. Published on UC Today, Mitel, AI summarisation, voice, edge and hybrid help healthcare,
Christopher Carey · 11 Jun 2026
Explainer
Is Slack Replacing Your Project Management Tool?
Is your team already managing projects inside Slack? Agentic AI is reshaping enterprise software and workplace collaboration
Thomas Walker · 11 Jun 2026
Interview
InfoComm 2026: The UC Trends You’ll Be Chasing Next Year
AVIXA’s Jenn Heinold previews InfoComm 2026, covering AI, smart workplace hubs, UC interoperability, Microsoft, Cisco, and the future of work.
Marcus Law · 11 Jun 2026
News
Can the Smart Meeting Room Finally Deliver on Meeting Equity? InfoComm 2026 Is Where That Question Gets Answered
InfoComm 2026 puts meeting equity at the centre of its collaboration agenda. Here's what the industry is being asked to prove, and whether the technology can deliver it.
Marcus Law · 10 Jun 2026
News
Salesforce Summer '26: Slack Is Now the Default for Every New Customer. Here's What That Changes.
Salesforce Summer '26 makes Slack the default for all new Enterprise and Unlimited orgs. Here's what that means for IT buyers already running Teams or Zoom.
Marcus Law · 10 Jun 2026
News
What Does a Smart Meeting Room Actually Cost to Run in 2026? Why Hardware Is the Easy Part
Platform licences, AI assistant add-ons, workflow tools: the software stack running above your meeting room hardware costs more than most IT budgets plan for. Here's what it actually adds up to.
Marcus Law · 9 Jun 2026
Sponsored · Mitel
Why Frontline-First Communications Are Becoming Operational Infrastructure
Frontline communications are now operational infrastructure. Published on UC Today, Mitel says voice, AI, GDPR and SOC 2 matter for frontline work.
Christopher Carey · 4 Jun 2026Brandsnamed in this beat
UC TodayGoToCiscoMicrosoft8x8AvayaZoomRingCentralVonageericssonGamma CommunicationsIntermedia
Eventson the calendar · full calendar on this beat →
in person5–8 Oct 2026
WebexOne 2026
Austin, Texaswe’ll be there
Cisco's collaboration showcase. The room-device roadmap and the Teams-interop story are the two threads we'll pull.
in person14–15 Oct 2026
UCX London 2026
London
The UK's dedicated unified communications and collaboration show; vendor roadmaps, buyer sessions, and the industry's interoperability scorecard at ExCeL.