Businesses will “reap the benefits of 5G” over the next 12 months as working environments move from to a hybrid working solution.
That is the prediction of Gamma’s Chief Marketing and Product Officer, Chris Wade, who told UC Today that the move to a hybrid working environment after the COVID-19 pandemic would pave the way for the latest mobile connectivity to be employed and provide faster, more sustainable connectivity.
“In 2021 we will reap the benefits of 5G” said Wade. “With reduced latency and faster data throughput, this technology will improve UCaaS performance and business productivity, as fast and seamless video conferencing and calling become the norm in enterprise communications and collaboration.
“The most obvious effect of 2020 on the coming year is the significant shift in the way businesses work and operate"
“Remote working is here to stay, and in some instances, it will transform into hybrid working, allowing employees to seamlessly split their time between the office and their home.
“This will create a new set of challenges and opportunities for businesses - employees will benefit from more flexibility and work-life balance, while organisations may choose to reduce their office footprint and travelling requirements.
“However, to successfully make this shift, organisations will need to reevaluate their short-term strategy and implement long-term solutions to substitute the sticking plasters tools that kept them afloat during the pandemic.”
The human touch
Wade went on to add that, as interactions with customers continue to move away from traditional forms, businesses will also be embracing new communication methods.
